Analysis Skills, Architectural Design, Communication Skills, Computer Networks, Computer Science, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Firewalls, Hypervisors, Identify Issues, Interpersonal Skills, Microsoft Product Family, Microsoft Windows Server, Network Administration/Management, Network Architecture/Engineering, Network Design, Problem Solving Skills, Scripting (Scripting Languages), Server Programming/Applications, Storage Area Network (SAN), Technical Support, Testing, Time Management, VLAN (Virtual Local Area Network), Wi-Fi, Windows PowerShell
LOCATION
Boise, ID
POSTED
30+ days ago
MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows Server deployments / migrations / decommissions, network infrastructure deployments / migrations / decommissions, client application deployments / migrations, email deployments / migrations, and other related IT support tasks associated with supporting client systems and networks. . The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide IT support via specified client IT projects.
Requirements:
Minimum of an Associate's degree in Applied Science (Computer / Network) (or the equivalent) is preferred
MSP Experience preferred
Five years of related technical support experience - including but not limited to:
Technically savvy with strong time management skills
Experience troubleshooting issues and achieving solutions
The ability to explain to a non-technical person in a way they will understand
Maintain a high degree of professionalism
Maintain superior client relations
About MicroTech Systems: MicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together! Our employees enjoy a work culture that promotes our core values first and foremost: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else. We are looking for high energy individuals who are motivated and interested in making a long-term commitment to excellence. MicroTech Systems offers a competitive benefits package to employees, including; health care, paid time off and holiday time, 401k matching and professional development.