IT Project Manager-Zip Administrator

Zip Administrator
Palo Alto and Irvine, CA - Please make a note at the top of resume that designates which location for the candidate
Contract: 1 year
Hybrid: Onsite on Tuesday - Thursday)

Manager's NOTE: This is a ZIP Admin role. The SAP experience is a nice to have but not required. ZIP is fully integrated into SAP and it will help the admin a lot to have experience with both. Since the system uses rest API's, they need to understand how the two systems are integrated as that is the only way to get the full end to end of each transaction. I would expect those at the higher end of the rate to have both.

JOB DESCRIPTION

Years of Experience: 3+ years in System Administration, 10+ years Business Experience

Key Skills: SAP (nice to have), Purchasing background, Communication and Documentation Skills. SAP Certification is a Plus.

TECHNICAL SKILLS
Must Have

• Communication and Documentation Skills
• Purchasing Background

Nice To Have

• Completed SAP Certification
• SAP Administrator

Role Summary:
The Zip Administrator will own the configuration, maintenance, and continuous improvement of our Zip intake-to-pay procurement orchestration platform. This role partners with procurement, legal, sourcing, and finance stakeholders to build intake forms, approval workflows, and routing logic that support efficient, compliant purchasing operations, while integrating Zip with enterprise systems such as ERP and ticketing platforms.

Key Responsibilities

• Configure, build, and maintain complex conditional approval workflows, dynamic intake forms, and routing logic within the Zip platform.

• Partner with procurement, legal, sourcing, and business stakeholders to translate purchasing and intake requirements into scalable Zip workflow designs.

• Manage service requests, triage issues, and troubleshoot workflow or routing logic problems using ticketing systems such as Jira.

• Support and maintain integrations between Zip and enterprise systems, including ERP platforms, to ensure accurate, timely data flow across procurement, finance, and sourcing processes.

• Provide day-to-day production support for procurement, legal, and sourcing teams, resolving issues and ensuring platform uptime and data integrity.

• Test, validate, and release workflow and configuration changes, including regression testing during Zip platform updates.

• Monitor platform performance, user adoption, and workflow efficiency, recommending and implementing improvements as purchasing processes evolve.

• Document workflow configurations, business rules, and administrative procedures to support knowledge sharing and audit readiness.

Required Qualifications

• 2-3+ years of hands-on experience configuring, administering, or building workflows within Zip or a comparable intake/procurement orchestration platform.

• Working knowledge of procurement, supply chain, or SaaS operations and how purchasing requests move from intake through approval and fulfillment.

• Strong analytical and organizational skills, with experience designing, testing, and launching automated approval and routing logic.

• Experience partnering with cross-functional stakeholders, including procurement, legal, sourcing, and finance, to gather requirements and translate them into system configurations.

• Familiarity with ticketing or service management tools such as Jira for issue tracking and support.

• Excellent written and verbal communication skills, with the ability to document processes

• clearly for technical and non-technical audiences.

Nice to Have (Preferred Qualifications)

• Experience with SAP or other ERP platforms, particularly integrating purchasing modules (such as SAP MM) with intake or procurement orchestration tools.

• Demonstrated skill in purchasing business process design, including requirements analysis, process mapping, and configuration of purchasing workflows.

• Experience supporting procure-to-pay or source-to-pay process improvements in an enterprise environment.