IT Operations Specialist

Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows. •Fast-paced, mission-critical operations center supporting real-time systems.

Job Title: IT Operations Specialist
Location: Las Vegas, NV
Duration: 06+ months (Possible Extension)
Pay rate: $50/hr. – $53.00/hr. on w2 (All Inclusive)
Shift: 2:00PM - 10:30PM

Job Description:

•Shadowing and documenting live operational workflows, dependencies, and system interactions
•Mapping technical processes and identifying bottlenecks or inefficiencies
•Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
•Drafting clear process documentation and improvement recommendations
•Communicating findings to both technical and non-technical stakeholders
•Strong technical documentation and analytical capability
•Excellent communication and interpersonal skills
•Fast-paced, mission-critical operations center supporting real-time systems
•Prior hands-on experience in at least two of the following:
•Windows workstation support
•Real-time operations or command-center environments
•TCP/IP networking or systems administration
•Web application or infrastructure troubleshooting

QUALIFICATIONS:

•Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
•Familiarity with monitoring tools, cloud diagnostics, or automation platforms
•Comfortable collaborating with DevOps / Infrastructure teams
•5+ years of relevant technical experience