IT Managed Services Account Manager

Hyperion Managed Services

Troy, Michigan

JOB DETAILS
SKILLS
Business Development, Business Growth, Cloud Computing, Communication Skills, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, IT Service Management (ITSM), Internet Security, Management of Information Systems/Technology (MIS), Microsoft Product Family, Negotiation Skills, Professional Services, Revenue Growth, Sales Management, Service Delivery, Strategic Accounts, Strategic Planning, Technical Support
LOCATION
Troy, Michigan
POSTED
12 days ago

IT Managed Services Account Manager

Location: Hybrid
Employment Type: Full-Time

 

Join Our Growing Team!

Are you passionate about technology and building strong client relationships? We are seeking an experienced IT Managed Services Account Manager to help our clients maximize the value of their IT investments while driving business growth.

 

What You'll Do

  • Manage a portfolio of business clients.
  • Build trusted advisor relationships with key stakeholders.
  • Conduct regular account reviews and strategic planning sessions.
  • Identify opportunities for managed services, cybersecurity, cloud, and professional services growth.
  • Collaborate with technical teams to ensure exceptional service delivery.
  • Drive customer retention, satisfaction, and revenue growth.

 

What We're Looking For

  • Experience in Managed Services (MSP) or IT Services.
  • Strong business development and account management skills.
  • Understanding of Microsoft 365, cybersecurity, cloud solutions, and managed IT services.
  • Excellent communication, presentation, and negotiation abilities.
  • Proven track record of meeting sales or account growth objectives.

 

What We Offer

  • Competitive salary plus commission/bonus structure.
  • Comprehensive health and dental benefits. 
  • 401 (k) with matching.
  • Profit Sharing
  • Professional development and certification support.
  • Flexible work environment.
  • Career growth opportunities within a fast-growing technology company.

 

About the Company

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Hyperion Managed Services