Irving - Connect Demo - Selling Demo Specialist - Part time
HEB
Irving, Texas
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JOB DETAILS
LOCATION
Irving, Texas
POSTED
30+ days ago
Job Description:
Job Summary: As a Selling Demo Specialist, you'll perform selling and hospitality events for categories, product lines, and brands requiring more specialized training, a high level of customer engagement, and skilled product preparation while tailoring the selling message based on Customer awareness.
Key Responsibilities & Essential Functions:
• Sales / Customer Service:
Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty
Creates an atmosphere of celebration by participating in total store events
Engages Customers with enthusiasm, sharing product knowledge, samples, and savings / value information; finds opportunities to surprise and delight Customers
May assist in setting daily goals and recommending orders to support department
• Food Safety / Sanitation:
Ensures compliance with federal, state, and H-E-B food safety regulations / standards and department SOPs daily
Attends required food safety and related trainings
Maintains a professional, clean, healthy, and safe work environment
Cleans up workstation area; assists other sales Partners as needed
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
Experience in active selling - Required
Wine certification - Required
similar experience - Required
Basic Cooking certification - Required
similar experience - Required
Knowledge/Skills/Abilities:
Advanced communication and interpersonal skills - Required
Strong customer service skills - Required
Strong merchandising skills - Required
Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns - Required
Ability to safely cook and follow food safety guidelines - Required
Ability to read and interpret documents - Required
Ability to manage multiple priorities and shift focus between projects - Required
Ability and willingness to work flexible hours - Required
A passion for customer service and hospitality - Required
Education:
Licenses/Certifications:
Completion of / ability to complete TABC Certification - Required
Wine certification or similar experience - Required
Basic Cooking certification or similar experience - Required
Physical Demands & Working Conditions:
Constantly stand, reach at waist, and grasp
Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, and perform fine motor movements
Occasionally be exposed to cold & hot temperatures, loud noise, wet conditions
Demonstrate the ability to lift 35 lbs, and manage more than 25 lbs
While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.