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Company HDI Global SE Place of work Singapore Type of employment Full-time Learn more careers.hdi.group
International Program & Policy Operations Assistant
As part of the Talanx Group, HDI Global SE, Singapore has been one of the leading insurers offering a broad and needs-based range of insurance solutions and accompanying services for decades. HDI operates through foreign branches, subsidiaries and affiliates as well as network partners in more than 150 countries.
We offer our employees all of the advantages of an international company by providing an exceptional, modern working environment that constantly challenges and rewards. We promote high levels of internal and external communication and concentrate on achieving our goal through teamwork. We offer you the opportunity to contribute your own ideas and actively become involved in shaping the future of our company.
We are seeking a highly motivated and detail-oriented International Program & Policy Operations Assistant to join our dynamic Singapore team. In this role, you will support the administration and servicing of our International Programmes and Local Business Portfolios. You will play a vital part in policy administration, information management, client and broker relationships, and supporting related financial processes.
International Programmes Administration:
• Accurately process and capture International Programmes premium entries onto the GERAS Insurance System. • Perform AML and sanction screening checks. • Maintain renewal registers manually. • Issue International Programmes (IP) Policies within 30 days of receiving full instructions. • Issue IP certificates and endorsements, and process relevant premiums for International Programmes. • Assist Finance with credit control reconciliation and follow-up actions. • Manage electronic filing systems for policy operations. • Assist with partner code creation for coda processing.
Local Business Portfolio Administration:
• Accurately process and enter premium entries into the GERAS Insurance System. • Issue premium certificates for specific lines of business. • Assist Finance with credit control reconciliation and follow-up actions. • Manage electronic filing systems and assist with archiving lapsed files. • Ensure all files contain necessary worksheets and documents for accurate data capture. • Assist with partner code creation for coda processing. • Send reminders to brokers/clients regarding outstanding premium closings. • Maintain updated and complete records in Operations Tracking Report. • Support the finance department with documentation and record requests.
Your Role:
Skills & Experience
Minimum 2 years experience in the General Insurance industry, particularly in policy operations or processing roles. Appropriate formal qualifications. Excellent communication skills, both written and verbal. High level of motivation and ability to thrive in a fast-paced environment. Strong organizational skills and attention to detail. Proficiency in using insurance administration systems (experience with GERAS Insurance System preferred). Ability to manage multiple tasks and meet deadlines.
Be part of our progressive team and contribute to the success of HDI Global SE Singapore!
Other Responsibilities:
Contribute to the positive promotion of HDI Global SE Singapore. Build and maintain relationships with key intermediaries and customers. Attend conferences, seminars, and industry events as required. Undertake other duties as assigned.
Your Benefits:
Flexible working hours Training opportunities Mobile working Family support Company pension scheme Company health management
Global Exposure:
With operations in over 175 countries, HDI provides a truly global experience, offering local policies for seamless coverage worldwide.
Industry Leadership:
As part of the Talanx Group, HDI manages the Industrial Lines Division and is recognised for financial strength with an A+ Outlook Stable rating from Standard & Poors.
Dynamic Growth:
Our commitment to Australasia is evident through expanding our customised insurance and risk management solutions to corporate clients in the Pacific Region.
Are you ready for the chance to really make a difference?
Apply now!