This role involves managing international freight forwarding activities to ensure timely, cost-effective shipments while exceeding client expectations.
It includes coordinating shipment routes, handling documentation, processing import/export logistics, and providing proactive updates to customers.
The position requires 3-5 years of experience, industry-related education or certification, and strong knowledge of transportation principles, customer service, and supply chain software.
The candidate must possess skills in communication, problem-solving, time management, and critical thinking, along with abilities like oral and written comprehension, deductive reasoning, and problem sensitivity.
Tools and technology include computers, ERP, CRM, and logistics software.
The role emphasizes building strong client relationships, collaborating across teams, and maintaining accurate records to optimize operational efficiency.