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Intern - IT Support

Magna International, Inc

Southfield, Michigan

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JOB DETAILS
SKILLS
Artificial Intelligence (AI), Audiovisual, Automation, Automotive Industry, Automotive Technology, Bash Scripting, Communication Skills, Computer Maintenance, Computer Science, Computer Security, Computer Skills, Computer Workstations, Data Collection, Data Migration, Database Administration, Electronics, Electronics Manufacturing, Hardware Administration, Help Desk, High School Diploma, Identify Issues, Information Technology & Information Systems, Information Technology/Systems Audit, Inventory Management, Microsoft Active Directory, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Mobile Devices, Network Administration/Management, Network Support, Network System Software, Onboarding, Peripheral Hardware, Physical Demands, Presentation/Verbal Skills, Process Development, Record Keeping, Safety/Work Safety, Scripting (Scripting Languages), Security Auditing, Security Protocols, Software Administration, Software Engineering, Software Installation, Software Licenses, Software Patches, Systems Administration/Management, Technical Support, Technical Writing, Test Plan/Schedule, User Account Administration, User Documentation, Windows PowerShell, Writing Skills
LOCATION
Southfield, Michigan
POSTED
30+ days ago
Job descriptions may display in multiple languages based on your language selection.

What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That's what we're passionate about at Magna Electronics, and we do it by creating world-class Electronic systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex Electronic systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Electronics.

Job Responsibilities:

About the Role:

An IT Support Intern provides foundational technical assistance within the IT department, helping to maintain and troubleshoot hardware, software, and network systems. This role offers hands-on experience and exposure to real-world IT operations, making it ideal for students pursuing degrees in computer science, information systems, or related fields.

Your responsibilities:

  • Help Desk Support: Respond to and resolve user-submitted tickets for hardware, software, and network issues.
  • Hardware Setup: Assist in configuring and deploying new employee workstations, including computers, monitors, and peripherals.
  • Software Maintenance: Install, update, and patch applications and operating systems to ensure security and functionality.
  • Involvement in IT Security audits including ITGC, IATC and Tisax.
  • Process automation through use of scripting or AI. Use of Microsoft Copilot agents to automate daily IT tasks and reduce manual workload.
  • Network Assistance: Troubleshoot connectivity problems and help users access network resources.
  • Inventory Management: Maintain accurate records of IT assets including hardware, software licenses, and mobile devices.
  • Documentation: Create user-friendly guides and document technical processes for internal use.
  • Security Support: Assist with user account management and implementation of basic security protocols.
  • Project Participation: Contribute to ongoing IT projects such as system upgrades, data migrations, and technology rollouts.

Who We are looking for:

  • High School Diploma
  • Currently pursuing a degree in Computer Science, Information Systems, Software Engineering, or a related field.

Your Preferred qualifications:

  • Ability to review current IT audit controls and determine methods to automate data collection and processing.
  • Strong knowledge of AI models and the ability to create processes and automations to streamline IT workload.
  • Strong verbal and written communication skills.
  • Self-motivated and service-oriented with a strategic mindset.
  • Ability to work independently and collaboratively in a team environment.
  • Basic understanding of A/V integration and installation is a plus.
  • Strong understanding of Microsoft Copilot agents.
  • Familiarity with Microsoft Office Suite and basic troubleshooting tools.
  • Exposure to Active Directory, network infrastructure, and IT ticketing systems.
  • Experience with scripting (e.g., PowerShell, Bash) and database management is beneficial.

Special Knowledge / Skills:

  • Proficient Computer knowledge and skills, Microsoft Office (Word, Excel, PowerPoint)
  • Professional Communication skills (written and verbal)

Physical Demands / Work Environment:

  • Normal amount of sitting or standing, average mobility to move around an office environment, able to conduct normal amount of work at a computer.
  • Office-based with potential for remote support tasks.
  • May require flexible hours to support executive staff or urgent technical issues.
  • Interns may be involved in onboarding activities and walk-up support traffic.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in

About the Company

M

Magna International, Inc

We are a leading global automotive supplier with 347 manufacturing facilities and 94 product development, engineering and sales centres in 27 countries. We have over 159,000 employees focused on delivering superior value to our customers through innovative processes and World Class Manufacturing.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Automotive and Parts Mfg
FOUNDED
1957
WEBSITE
http://www.magna.com/