Conduct exposure and account matching across all Block product platforms using available identifiers (names, DOBs, SSNs, Cashtags, email addresses, phone numbers, IP addresses, BTC wallet information, etc.). Intelligence Triage & Intake Serve as a central intake and triage point for internal and external intelligence referrals submitted via designated channels (internal referral forms, shared inboxes, etc.).
Numbers & Facts
Location
Oakland, CA (Remote)
Description
Position Title: Intelligence Analyst Location: 100% Remote Position Duration: 12 months from the date of start
Skills:
2+ years'experience in EDD, transaction monitoring, compliance/AML, or intelligence analysis with a financial institution, law enforcement agency, or a payment-focused company
Direct experience with intelligence triage, case intake, or referral processing in a financial crimes or compliance environment
Experience processing 314b requests and/or fulfilling law enforcement documentation requests
Knowledge of BSA/AML regulations, risks, and typologies
Demonstrated ability to conduct exposure checks and account matching across multiple platforms and data sources
Proficiency with open-source intelligence (OSINT) research and collections techniques
A strong operations mindset with the ability to manage time-sensitive directives and self-manage workflow across competing priorities
Excellent attention to detail and organizational skills for tracking high volumes of requests and referrals
Strong verbal and written communication skills
Comfort working within structured workflows and documenting decisions with clear rationale
Even Better:
Experience with SQL and/or Snowflake for conducting exposure and account research
Familiarity with blockchain analytics tools (Chainalysis, TRM)
Experience with TLOxp, Lexis Nexis or similar investigative databases
Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
Prior experience working with FinCEN's 314(b) information-sharing program
Experience handling sensitive employee/contractor investigations with appropriate discretion
Intelligence Triage & Intake
Serve as a central intake and triage point for internal and external intelligence referrals submitted via designated channels (internal referral forms, shared inboxes, etc.)
Review incoming internal referrals against established program criteria to determine acceptance or rejection, documenting rationale for all triage decisions
Process external referrals from law enforcement, child safety organizations, and non-governmental agencies by logging, researching, and triaging incoming leads
Conduct exposure and account matching across all Block product platforms using available identifiers (names, DOBs, SSNs, Cashtags, email addresses, phone numbers, IP addresses, BTC wallet information, etc.)
Utilize open-source intelligence (OSINT) techniques and internal tools to identify and document associations between referred activity and Block customer accounts
Determine and document triage outcomes (e.G., assignment created, no exposure, exposure but covered, exposure but no activity) and update tracking systems accordingly
Route accepted referrals by creating investigation cases with appropriate tags (patterns, origins, products) and assigning to the correct investigative queues
Process employee/contractor referrals with appropriate sensitivity handling and restricted queue routing
Support post-SAR law enforcement outreach by collecting SAR-related metadata and escalating to team leads for formal dissemination
Maintain accurate records across all intake trackers and assignment logs
314b Request Processing
Receive, track, document, and triage all 314b requests from member institutions, ensuring timely and accurate responses
Conduct open source and internal database checks on subjects related to 314b requests
Maintain accurate records and reporting on all 314b request activity, turnaround times, and outcomes
SAR Supporting Documentation Fulfillment
Monitor and act upon SAR supporting documentation requests from law enforcement
Track and document each request and follow up with law enforcement for any additional inquiries
Interact with internal stakeholders to ensure full compliance with all applicable laws, regulations, and policies
Escalate complex or sensitive matters to the appropriate internal teams as needed