Highlights
Qualifications: Minimum Required Qualifications Education: HS Degree or Equivalent Licensure: None Experience: 2 years revenue cycle or meets position specific duties and responsibilities EPIC Resolute Hospital Billing or Ambulatory experience Certification/Registration: None Other Skills and Knowledge: Intermediate communication and customer service skills Intermediate Microsoft Excel and Word knowledge Intermediate Computer and keyboarding skills Excellent customer service skills Ability to communicate effectively (both written and verbal) Ability to influence others Comfort with data analysis and conveying results positively Excellent people skills Ability to use appropriate rounding tools when talking with co-workers and patients Preferred Qualifications Education: HS Degree or Equivalent Licensure: None Experience: Prior Revenue Cycle Healthcare billing or insurance Certification/Registration: None Other Skills and Knowledge: Advanced Microsoft Excel and Word knowledge Expanded Epic knowledge Ability to collect and analyze data Excellent communication, customer service, and problem solving skills. From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Numbers & Facts
| Location | Oklahoma City, Oklahoma |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1986 |
| Website | https://www.mercy.net/ |
Description
Find your calling at Mercy!
The main task is to process and resubmit claims in the WQs assigned. The role has weekly productivities goals that must be met. Interacts with, clinic managers, and providers to function at a high level of efficiency. Monthly reports will be ran allowing to gather denial trends for each clinic.
Insurance Services Representative III is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representative III must communicate effectively, develop/oversee training program and knowledge transfer. Insurance Service Representative III displays quality and productive work habits, possesses comprehensive knowledge in department and all aspects revenue cycle operations. Serves as an operational lead for department. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.
Position Details:
Qualifications: Minimum Required Qualifications Education: HS Degree or Equivalent Licensure: None Experience: 2 years revenue cycle or meets position specific duties and responsibilities EPIC Resolute Hospital Billing or Ambulatory experience Certification/Registration: None Other Skills and Knowledge: Intermediate communication and customer service skills Intermediate Microsoft Excel and Word knowledge Intermediate Computer and keyboarding skills Excellent customer service skills Ability to communicate effectively (both written and verbal) Ability to influence others Comfort with data analysis and conveying results positively Excellent people skills Ability to use appropriate rounding tools when talking with co-workers and patients Preferred Qualifications Education: HS Degree or Equivalent Licensure: None Experience: Prior Revenue Cycle Healthcare billing or insurance Certification/Registration: None Other Skills and Knowledge: Advanced Microsoft Excel and Word knowledge Expanded Epic knowledge Ability to collect and analyze data Excellent communication, customer service, and problem solving skills
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
About Company
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.
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