Location: North Dallas, TX
Compensation: $50,000 - $75,000 per year (Base Salary + Performance Bonuses)
Are you looking to start a rewarding career with growth opportunities, professional development, and a flexible hybrid work environment? We are seeking a friendly, dependable, and motivated Insurance Office Representative to join our successful State Farm agency team.
No insurance experience is required. We provide training and support to help you develop valuable customer service and insurance industry skills. This position offers a clear path for advancement into licensed customer service, account management, and sales roles.
Hybrid Work Schedule
Work remotely when the agent is in the office
Work onsite at our North Dallas office on scheduled days when the agent is out of the office
Attend occasional in-person meetings, training sessions, and team events
Must live within commuting distance of North Dallas and be able to report to the office when needed
What You'll Do
Answer incoming calls and provide exceptional customer service
Assist customers with policy questions and account updates
Schedule appointments and follow up with customers
Process customer requests and maintain accurate records
Support daily office operations and administrative tasks
Build strong relationships with new and existing customers
Assist with marketing and customer outreach activities
Identify opportunities to connect customers with additional products and services
What We Offer
$50,000 - $75,000 annual compensation potential
Base salary plus bonus opportunities
Paid Time Off (PTO)
Paid holidays
SIMPLE IRA retirement plan eligibility
Paid training and licensing assistance
Hybrid remote work environment
Career advancement opportunities
Qualifications
High school diploma or equivalent
Strong communication and customer service skills
Professional and positive attitude
Strong organizational and multitasking abilities
Basic computer proficiency
Reliable transportation for required in-office days
Preferred Qualifications
Customer service, retail, hospitality, banking, or office experience
Bilingual English/Spanish
Insurance experience preferred
Interest in obtaining insurance licenses and growing within the agency
If you're motivated, professional, and ready to build a long-term career with a successful local agency, we'd love to hear from you. Apply today.