Installation Manager (Residential AV, LV, IT, Control)

Installation Manager (Residential Av, Lv, It, Control)

The Installation Manager is responsible for leading and supervising the technical team (installation and service techs), delivering exceptional AV, LV, IT, Control, Lighting, and Shading installation and support.

Your Location:

• 12900 Hwy 55 Plymouth, MN 55441
• This role is in-person (not: remote or hybrid)

Your Schedule:

• Full Time (40hrs/Wk)
• Mon-Fri from 8am to 5pm

Your Manager:

• Daniel, President

Department: Operations

Employment Type: Full Time

Location: Plymouth, MN (ResTech)

Workplace type: Onsite

Compensation: $100,000 - $125,000 / year

Reporting To: Daniel, President

Your Day-to-Day

Team Management:

• Supervise, train, and mentor the technical team
• Hiring, onboarding, and evaluation of technicians
• Maintain safety protocols and company policies

Installation Standards (SOP's):

• By Phase: Pre-Wire, Trim, Final
• By Subsystem: A/V, IT, Control, Lighting, Shading
• Meticulous wire management and rack builds
• Documentation and enforcement of those standards

Tickets & Scheduling:

• Review incoming service tickets, contact clients, and schedule service calls

Support & Troubleshooting:

• Support Internal Teams & External Customers
• Service Requests AV and IT Related (computers, servers, networks, and AV devices)

Reporting:

• Build and maintain reports on system performance, ticketing metrics, and business analytics.

Requirements & Abilities

• Leadership managing technical teams (install & service)
• Experience: IT, AV tech, Data Centers, Ticketing Systems
• Preferred: CompTIA, CCNA, or AV related certifications (Avixa, Bicsi, CTS)
• Travel to client sites may be required
• Lift +50lbs
• Valid driver's license

ResTech Systems' Contribution to You

• Annual Salary $100K - $125K
• IRA w/ 3% match
• 1 week PTO (Yr1), 2 weeks PTO (Yr2+)
• 6 Paid Holidays
• Healthcare - 50% covered
• Company Laptop
• Cell phone stipend
• Employee Discount

About ResTech Systems

Residential Technology Systems (ResTech Systems) is a full-service home and business automation company serving residential customers throughout central Minnesota, including Minneapolis, St. Paul, Plymouth, and the Metro Twin Cities region. ResTech Systems has been in business since 2012, and president and founder Daniel Woody has been in the custom electronics and hidden technology industry for 35 years. The company specializes in home automation systems, smart lighting control, motorized window treatments, home security installations, home theater design, and enterprise-grade networking solutions for homes and businesses of all sizes.

Our Hiring Process

Stage 4: Reference Check Stage 5: Offer Letter Stage 6: You're Hired! Stage 1: Applied Stage 2: Pre-Interview Stage 3: 2nd Round Interview Stage 4: Reference Check Stage 5: Offer Letter Stage 6: You're Hired! Find out more

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