Inside Sales Representative - Windows & Doors

The Inside Sales Representative for windows & doors supports residential contractors, commercial contractors, homeowners, builders, and remodelers through product consultation, quoting, order processing, and account support. As an individual contributor on an inside and outside sales team, this role uses CRM, ERP, order-management systems, and manufacturer portals to deliver responsive service and drive sales. This is a no-travel position with growth opportunities toward Product and Sales Specialist or Account Manager roles.

Responsibilities

• Generate and qualify sales leads across residential and commercial customer segments.
• Consult with customers on windows, doors, and related product solutions.
• Prepare accurate quotes based on customer needs and product specifications.
• Process orders using ERP systems, order-management tools, and manufacturer portals.
• Follow up with prospects and customers to support timely decisions and successful orders.
• Manage customer accounts and maintain accurate records in the CRM.
• Track sales activity, opportunities, quotes, and order progress.

Preferred Qualifications

• 1+ years of experience in inside sales.
• High school diploma or equivalent.
• Experience with CRM software, ERP systems, order-management systems, or manufacturer portals.
• Quote preparation and order management experience.
• Knowledge of construction materials and product sales.
• Strong customer relationship management and communication skills.
• Negotiation skills and the ability to support diverse customer needs.

For over 65 years, Antcliff Windows & Doors has been a family-owned pillar of Michigan's building materials industry. We specialize in providing high-performance, architectural window and door solutions tailored to the exacting standards of custom home builders and discerning homeowners. By combining decades of expertise with a curated portfolio of the industry's top-tier brands, we deliver a seamless, white-glove experience from consultation to installation. We are growing rapidly, but our foundational commitment to operational excellence and unparalleled service remains unchanged.