Internal Sales Representative
Mission:
Increase sales for customers, manage the sales process internally to ensure proper delivery of sales orders and coordinate with internal stakeholders’ customer´s claims and requirements.
Duties and Responsibilities:
The jobholder will be responsible for:
- Execute outbound campaigns to promote sales.
- Provide information about products’ features, prices etc. and present their benefits to customers.
- Answer incoming calls from prospective customers.
- Record the customer’s personal information accurately into CRM system (Sales Force)
- Receive and input orders into the ERP system (SAP)
- Manage shipment for sales orders to customers with freight company.
- Manage customer claims.
Studies:
Vocational training or intermediate level studies
Experience:
- Experience handling marketing campaigns, telemarketing, sales.
- Experience gained within bus manufacturers, OEM organizations or suppliers in the automotive industry would be desirable.
- Experience working with Salesforce.com or similar CRM platform.
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent verbal and written communications skills
Skills:
- Interpersonal skills
- Product knowledge
- Problem solving and solution providing skills
- Good Rapport
- Assertiveness
- Time Management
- Microsoft Office
Other Considerations:
- current employees in this position can meet the necessary requirements with 2 years of experience
- The position requires compliance with ISO 14.001 and 9.001 rules
- This position is on-site
Salary:
- $45,000-$50,000 annually
- Up to 50% in sales commissions
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