Duties and Responsibilities
- Strategically engage customers, through phone, video, and or digital correspondence.
- Analyze business intelligence data to identify potential sales and margin growth opportunities.
- Achieve quarterly sales quotas by growing sales and margin with assigned accounts.
- Develop business relationships with various influencers to identify potential opportunities.
- Work in a team selling environment to collaborate for best practices, sales, and processes engagement.
- Leverage partnerships with various internal partners to drive growth and ensure customer satisfaction.
- Work with Territory Managers to on-board and ramp new accounts.
- Use Professional Selling Skills (PSS) to identify customer needs, proposal & pricing.
- Proven negotiating skills with solid financial acumen to maximize profits.
- Execute solid problem solving and strong business decision making confidence with sense of urgency.
- Prospect and maintain customer database in CRM with sales notes, adherent to company procedures.
- Drive customer engagement through both proactive and reactive customer engagements.
- Assist accounts with pricing, marketing programs and technical support.
- Consistently meet and exceed KPI goals and daily metrics.
- Ensure the timely and successful delivery of our client-focused solutions.
- Attend product and sales training meetings as required.
- Perform other duties as assigned.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required Qualifications
- Proven sales experience with track record of over-achieving quota.
- Strong phone presence, listening and presentation skills.
- Ability to manage a high volume of calls per day.
- Demonstrated computer skills and adaptability to new technology.
- Strong organization and time management skills.
- Solution oriented, self-starter and results oriented.
- Ability to work independently and in a team setting.
- Ability to meet assigned goals and objectives in designated time frames.
- Demonstrated aptitude for continuous learning. Able to learn, teach and lead.
- A willingness to learn and grow with our Company.
Preferred Qualifications
Associate (2 year) Degree.
- Knowledge of HVAC terminology and HVAC product knowledge.
- Experience working with Salesforce.com.
- Bilingual.
Work Environment: Office Setting, Sales Center Office.
Physical Demands
Demand Frequency
Sedentary - Lifting 0-10 pounds Never
Light Lifting - 10-20 pounds Never
Moderate Lifting - 20 to 50 pounds Never
Heavy Lifting - 50 to 100 pounds Never
Pulling/Pushing, Carrying Never
Reaching or working above shoulder Never
Walking Frequent
Standing Frequent
Sitting Constant
Stooping Never
Kneeling Never
Repeated Bending Never
Climbing Never
Desk Work/Computer use/Telephone use Constant
Operating a motor vehicle Never
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseload lift etc. Never
Other - Talk, Drive, visit customers etc. Constant
EEO Statement
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of
age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace
where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of
merit, qualifications and competence.