Infra Program Manager
The candidate will structure, coordinate, govern, manage and provide oversight for the Workforce Technology & Services Super Department's role in various project initiatives. This will entail strategic planning, status reporting, issue/risk/dependency tracking, leading meetings, and providing management escalations as necessary.
The daily activities include:
- Assist Program and Project Managers with governance across multiple projects
- Oversee programs demand planning and governance, prioritizing work and focusing resources or critical change activities.
- Manage regular reporting - Highlight key accomplishments, risks/issues, dependencies, within assigned programs and to escalate or coordinate as needed
- Oversee and work with other department levels leads to ensure dependent activities are understood and coordinated within the larger program activities.
- Manage JIRA Kanban boards and monthly team retrospectives
- Create program status reports
Skills Required
- At least 8-year Program/project management experience
- Experience creating program/project structure
- Experience managing IT security projects
- Ability to indirectly manage virtual team members from a diverse cultural background
- Strong and proven problem-solving skills
- Ability to multi-task and manage several projects concurrently
- Excellent communication and interpersonal skills
- Excellent written/reporting skills
- A sound background and adherence to business processes and procedures
- Good MS Office (Word, PowerPoint, Visio, Excel) skills
- MS Project knowledge
- Ability to work with all levels of management
- Candidates must have good attention to detail and good organizational skills
- Must have the ability to work independently and be self-motivated as well as being a team player
- Assertive/confident
- Proactive
- Understands and applies PMO / governance standards effectively
- Translates high level governance requirements into actionable steps
- Contributes reliably to reviews, checkpoints, and audit ready deliverables
- Outcome focused with strong accountability for delivery
- Balances speed, quality, and practicality
- Follows through consistently on commitments and actions
Skills Desired
- PMP certified
- Understanding of ITIL
- Agile Experience
- Strong program and delivery management across multiple concurrent workstreams; sound understanding of PMO governance, controls, and executive level reporting; the ability to translate ambiguous or complex initiatives into clear plans, milestones, and actions; effective cross functional stakeholder management with clear, concise communication; proactive identification and management of risks, dependencies, and issues; structured, analytical thinking with attention to detail; and an execution focused mindset that balances pace, quality, and accountability while driving outcomes with minimal oversight.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range- $95,000-$120,000 a year
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