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Information Technology - Systems Support

Iconma

  • Remote, FL
  • 1 day ago
  • Remote
  • $41–$76 Per Hour

Highlights

Act as the focal point for escalating production anomalies, leveraging systematic troubleshooting methodologies to isolate root causes affecting shop floor workflows, material flow, resource allocation, and genealogy tracking. Ensure accurate capture of production transactions, labor reporting, material consumption, and traceability data; generate/validate daily/weekly operational reports for production management and continuous improvement initiatives.

Numbers & Facts

LocationRemote, FL (
Remote
)
IndustryManagement Consulting Services
Salary$41–$76 Per Hour
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttps://www.iconma.com/

Description

Our Client, an Aerospace and Defense company, is looking for an Information Technology - Systems Support for their Orlando, FL location.
 
Responsibilities:
  • Production Support & Operations:
  • Provide real-time support for MES (Manufacturing Execution System) and SAP SFM (Shop Floor Manager) modules, performance, and data integrity during all production shifts.
  • Complex Issue Resolution:
  • Act as the focal point for escalating production anomalies, leveraging systematic troubleshooting methodologies to isolate root causes affecting shop floor workflows, material flow, resource allocation, and genealogy tracking.
  • Root Cause Analysis (RCA):
  • Lead or participate in cross-functional RCA sessions for production downtime, quality deviations, system errors, and data discrepancies, documenting findings and corrective action plans in compliance with industry standards (AS9100, ITAR, etc.).
  • System Configuration & Maintenance:
  • Assist in system upgrades, patches, parameter changes, and workflow optimizations within MES/SAP SFM to align with evolving production requirements, engineering changes, and capacity plans.
  • Data Integrity & Reporting:
  • Ensure accurate capture of production transactions, labor reporting, material consumption, and traceability data; generate/validate daily/weekly operational reports for production management and continuous improvement initiatives.
  • Cross-Functional Collaboration:
  • Partner with production supervisors, industrial engineers, quality assurance, IT, and platform teams to resolve system-enhanced process gaps, implement corrective actions, and support lean manufacturing initiatives.
  • User Training & Enablement:
  • Provide guidance and end-user support to shop floor operators, leads, and engineers on MES/SAP SFM interfaces, ensuring adherence to standardized workflows and data entry protocols.
 
Requirements:
  • Proven experience with MES platforms (e.g., Siemens Opcenter, Honeywell Field Process, or Lockheed Martin–integrated variants) and SAP SFM/ERP modules.
  • Strong working knowledge of manufacturing data models, shop floor signaling, work order management, and material traceability.
  • Proficiency in SQL, scripting (Python/VBA), and data visualization tools for diagnostics and reporting.
  • Familiarity with integration frameworks (OPC-UA, REST APIs, MQTT) connecting MES to PLCs, ERP, and MOM systems.
  • Understanding of aerospace/defense manufacturing constraints (ITAR, CMM, POAM) is a plus.
  • Proven experience with MES platforms (e.g., Siemens Opcenter, Honeywell Field Process, or Lockheed Martin–integrated variants) and SAP SFM/ERP modules.
  • Strong working knowledge of manufacturing data models, shop floor signaling, work order management, and material traceability.
  • Proficiency in SQL, scripting (Python/VBA), and data visualization tools for diagnostics and reporting.
  • Familiarity with integration frameworks (OPC-UA, REST APIs, MQTT) connecting MES to PLCs, ERP, and MOM systems.
  • Understanding of aerospace/defense manufacturing constraints (ITAR, CMM, POAM) is a plus.
 
Why Should You Apply?Excellent growth and advancement opportunities

Benefits

401K, Employee Referral Program, Life Insurance

About Company

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

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