Customers calling in to buy insurance (auto, home, renters)- Quality leads - Close 1 out of 5 calls - Plus base pay! Paid Training + Company-Sponsored will obtain P&C License after training - Amazing 401K with contribution AND match!
Location: Kansas City, Kansas 66111 This position is hybrid, (3) days onsite required week
Pay: $63,000 average yearly earnings (uncapped earnings) Top performers earn $100,000+ yearly Starting base pay is $20-$22.00 per hour Commission is monthly
Type: Direct Hire
Schedule: Will be assigned a (40) hour work week after training, must be open to department hours Monday - Friday 8:30am - 9:00pm, Saturday 8am-4:30pm*; you are expected to work 40 hours/week with one rotating Saturday every 3-weeks, subject to business need and the Timekeeping Policy.
Training schedule: M-F 8:30am-5pm. Mon-Wed in office, Thurs-Fri virtual. (Weather permitting) Training duration is approx. 8- 12 weeks
Career outlook: Earn 6-figures! 401k with 4% contribution and up to 6% match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles.
Job description
Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls.
Lead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates.
Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan.
Identify cross-sell and upsell opportunities by qualifying customers for additional products and services.
Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers.
Manage daily call volume, averaging 12–15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing.
Nice to have:
Bachelor’s Degree
Salesforce
Requirements:
Must have active P&C license
Must have recent prior sales experience and/or call center sales experience.
Must be able to describe how your sales skills will transfer into this role, highlighting metrics, quotas, or success in previous roles.
Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required.
Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems.
Must have professional verbal and written communication skills with strong sales acumen.