Allergies, Compensation and Benefits, Detail Oriented, Diversity, Federal Laws and Regulations, Food and Beverage Industry, Order Processing, Physical Demands, Regulatory Reports, Retail, Safety Training, Safety/Work Safety, State Laws and Regulations, Waitressing
LOCATION
Houston, Texas
POSTED
15 days ago
Overview:
The Post Oak Hotel is seeking an In-Room Dining Server to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The In-Room Dining Server will be responsible for serving food and alcoholic beverages to guests in their hotel rooms and setting up tables according to order placed while following service standards.
Responsibilities:
Assist in taking order through the phone and in-person as needed
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Answer questions on menu selections
Pick-up trays and clean tables as needed to ensure cleanliness
Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
Complete closing duties, including restocking items, cleaning as needed, etc.
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements
Qualifications:
Qualifications:
Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
1-2 years of hotel experience
Ability to carry food and beverage trays safely and professionally
Strong attention to detail and ability to listen effectively
Previous hotel experience, luxury or Forbes experience preferred
Ability to work flexible schedules, including nights, weekends and holidays is required
Physical demands:
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds
Stand, sit, or walk for an extended period of time or for an entire work shift
What we offer you:
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Complimentary parking and colleague meal
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.