IN-DCS-Communications Specialist

SnapCode Inc

IN 46204, IN(remote)

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JOB DETAILS

SKILLS

Administrative Skills, Adobe Product Family, Atlassian JIRA, Child Support, Communication Skills, Computer Skills, D Programming Language, Detail Oriented, Distributed Control Systems (DCS), Identify Issues, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft SharePoint, Microsoft Word, Online Publications, Presentation/Verbal Skills, Problem Solving Skills, Time Management, Video Editing, Web Design, Writing Skills

LOCATION

IN 46204, IN

POSTED

13 days ago

Short Description:
The Communications Specialist is responsible for supporting
the development and execution of communication and training plans for the Child
Support Bureau and local Title IV-D staff across Indiana.

Complete Description:
- - Essential Duties/Responsibilities

- Create and edit training guides from
content provided by subject matter experts.

- Write, edit, and disseminate
communications to end users and stakeholders.

- Assist in developing training and
training material for systems of record.

- Facilitate webinars by monitoring chat,
sharing document links, and troubleshooting access issues.

- Assist adult learners in physical
classroom trainings.

- Assist with equipment set up and testing
activities for classroom trainings.

- Assist with administrative tasks
associated with training registration.

- Monitor group mailboxes and respond to
stakeholder questions.

Work with subject
matter experts and engage in independent research to develop subject matter
knowledge relevant to assigned projects and curricula

Requirements

- Excellent
attention to detail

- Excellent
grammar and writing skills, including the ability to convey written,
technical information in a clear, concise manner.

- Professional
demeanor

- Excellent
computer skills, including familiarity with Microsoft365 suite and Jira.

- Ability
to manage multiple assignments simultaneously, while maintaining attention
to detail.

- Ability
to learn new information quickly and independently.

- Ability
to meet deadlines, adapt to changing requirements, and work under
pressure.

Skills:

Skill	Required / Desired	Amount	of Experience	Expertise Rating	Move
Working knowledge of Microsoft Office (Outlook 365, SharePoint, PPT, Word, Excel and Teams);	Required	3	Years
Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner	Required
Experience creating and edit training guides from content provided by subject matter experts	Required
Experience facilitating webinars by monitoring chat, sharing document links, and troubleshooting access issues	Required
Experience of Atlassian Jira, Confluence and Service Management tools	Required
Ability to communicate effectively orally and in writing	Required
Ability to identify and resolve problems using research techniques	Required
Bachelors degree or higher	Required
Teaching or training experience	Desired
Video editing using Adobe products	Desired
WCAG/ADA compliance	Desired
Web design/publishing	Desired
Document/web formatting	Desired
Title IV-D child support program experience	Desired

Questions:
Question 1
Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?
Question 2
Please provide the candidate s email address.
Question 3
Resource must currently be located in Indiana. Please confirm the City & State the resource resides.
Question 4
If selected for engagement, your candidate s hourly Pay Rate must be BETWEEN *** - *** The Provider Markup for this position is 20%. Do you agree to these requirements?
Question 5
Working hours can be between Monday to Friday 6:00 AM to 6:00 PM, with 8 hour days. Do you accept this requirement?
Question 6
The position is remote, with expectation to be on site an average of 4 days per month. Do you accept this requirement?
Question 7
Selected resource will be required to pass DCS specific background, and fingerprint checks. Please confirm the resource is comfortable with this requirement. This process typically takes about 3-4 weeks.
Question 8
There will be additional background check and security training once hired on site. Do you accept this requirement?
Question 9
In person pickup of equipment, unless otherwise specified. Do you accept this requirement?

Agency Interview Type:
In person only

Work Arrangement:
Remote

IN-DCS-Communications Specialist

SnapCode Inc

IN 46204, IN(remote)

About the Company

SnapCode Inc

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