Hyperscale Account Manager

Black Box Corp

  • Atlanta, GA
  • 5 days ago

    Highlights

    Experience supporting large or complex accounts (data center, construction, infrastructure, or similar preferred). Partner with the Lead Account Manager to support day-to-day account management.

    Numbers & Facts

    LocationAtlanta, GA

    Description

    Key Responsibilities

    Account Coordination

    • Partner with the Lead Account Manager to support day-to-day account management
    • Track action items, deliverables, and timelines across multiple projects
    • Ensure follow-ups are completed and priorities are executed

    Client Engagement

    • Maintain regular communication with client stakeholders and general contractors
    • Respond to requests, provide updates, and ensure clear communication
    • Support a consistent and reliable client experience

    Revenue & Opportunity Tracking

    • Monitor changes in scope and flag potential additional work
    • Support development of proposals and pricing inputs
    • Maintain visibility into active and upcoming opportunities

    Internal Alignment

    • Coordinate with internal teams (operations, engineering, recruiting, finance) to move work forward
    • Communicate client needs clearly and ensure alignment across teams
    • Track progress and follow through on outstanding items

    Salesforce & Reporting

    • Maintain accurate account activity, opportunities, and notes in Salesforce
    • Support pipeline tracking and basic reporting

    Qualifications

    • At least 5 years of experience in account management, sales, or a client-facing role
    • Experience supporting large or complex accounts (data center, construction, infrastructure, or similar preferred)
    • Strong organizational and time management skills
    • Ability to manage multiple priorities and follow through on deliverables
    • Clear and professional communication skills
    • Experience working cross-functionally with internal teams
    • Proficiency in Salesforce

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