HVAC Service Manager, Commercial

ABM Industries Inc

Raleigh, NC

JOB DETAILS
SKILLS
Analysis Skills, Aviation Industry, Budgeting, Cash Management, Clean Technologies, Commercial Real Estate, Communication Skills, Computer Skills, Conflict Resolution, Contract Requirements, Cost Control, Customer Experience, Customer Support/Service, Detail Oriented, Disciplinary Action, Distribution Services, Driver's License, E Programming Language, Facilities Engineering, Financial Operations, Forecasting, HVAC, Homeland Security, Industrial Management, Inventory Management, Leadership, Maintain Compliance, Maintenance - HVAC, Metrics, Microsoft Excel, Microsoft Outlook, Microsoft Word, Military, Military Industry, Multitasking, Operational Audit, Operational Improvement, Operational Support, Operations Management, Organizational Skills, Performance Analysis, Performance Metrics, Performance Reviews, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Project/Program Management, Quality Control, Quality Metrics, Real Estate, Refrigeration, Regional Sales, Regulatory Compliance, Revenue Growth, Safety/Work Safety, Sales, Sales Support, Service Delivery, Staff Motivation, Technical Delivery, Time Management, Training Program, United States Military, Willing to Travel, Writing Skills
LOCATION
Raleigh, NC
POSTED
30+ days ago

The Area Operations Manager, reporting to the Area General Manager, is responsible for the financial delivery of operational budgets, forecasts, reports, and cash management. This position includes oversight of key operational roles including Service Managers, Project Manager, and Project Estimators. Works under general supervision following clearly defined procedures and policies.

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com

  • Excellent customer service and sales skills.
  • Five (5) plus years of commercial / industrial HVAC management related experience or an equivalent combination of education and experience.
  • Bachelor's Degree strongly preferred.
  • Exhibit in-depth knowledge and understanding of HVAC and refrigeration systems.
  • Ability to work across multiple business units and support other divisions of the company.
  • Excellent leadership skills to enhance team productivity and standards of work produced.
  • Excellent verbal and written communication skills and strong conflict management skills.
  • Detail oriented and highly organized with the ability to handle multiple tasks and assignments.
  • Good computer skills with proficiency in common office applications such as MS Word, Excel, Outlook, and general software navigation.
  • Possess a strong personal desire for improvement and the desire to motivate employees to do the same.
  • Valid driver's license with a clean driving record and background.
  • Ability and willingness to work a non-standard schedule including nights, weekends and holidays as required.
  • May require up to 50% travel.
  • Responsible for the operational financial performance of the area.
  • Develop and implement cost control measures and service standards to ensure compliance with contract requirements.
  • Effectively apply and support consistent use of policies, procedures, programs, and systems.
  • Responsible for the financial delivery of operational budgets, forecasts, reports, cash management.
  • To ensure business goals are met, analyze operational reports, focus on key metrics, and use data to drive informed decisions and improvement.
  • Oversee safety, inspections, quality control measures, and inventory control of equipment and supplies for the area.
  • Effectively direct work assignments, evaluating employee performance, conduct problem resolution, and disciplining employees ensuring discipline and termination practices are fair and consistent.
  • Assist with implementation of operational improvements to increase margin growth.
  • Assist in driving area sales by operationally supporting sales efforts with the sales team and estimators.
  • Collaborate with Area Operations Support Manager to identify areas for improvement and implement changes for a better client experience through timely and clear communication.
  • Develop, evaluate, and analyze key operational performance metrics based on company goals and expectations.
  • Provide support for special projects as assigned by Area General Manager.
  • Responsible for the operational financial performance of the area.
  • Develop and implement cost control measures and service standards to ensure compliance with contract requirements.
  • Effectively apply and support consistent use of policies, procedures, programs, and systems.
  • Responsible for the financial delivery of operational budgets, forecasts, reports, cash management.
  • To ensure business goals are met, analyze operational reports, focus on key metrics, and use data to drive informed decisions and improvement.
  • Oversee safety, inspections, quality control measures, and inventory control of equipment and supplies for the area.
  • Effectively direct work assignments, evaluating employee performance, conduct problem resolution, and disciplining employees ensuring discipline and termination practices are fair and consistent.
  • Assist with implementation of operational improvements to increase margin growth.
  • Assist in driving area sales by operationally supporting sales efforts with the sales team and estimators.
  • Collaborate with Area Operations Support Manager to identify areas for improvement and implement changes for a better client experience through timely and clear communication.
  • Develop, evaluate, and analyze key operational performance metrics based on company goals and expectations.
  • Provide support for special projects as assigned by Area General Manager.

About the Company

A

ABM Industries Inc

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/