HR Manager - RER Enterprises
Job Summary
The HR Manager is an operational support leader dedicated to the culture, safety, and engagement of the teams at both Chick-fil-A at the Mall at Wellington Green and Royal Palm Beach FSU. This position executes the director team’s strategy in all aspects of employee development, team member engagement, and compliance with HR policies. The HR Manager will oversee hiring and onboarding,and ensure a positive work culture aligned with the restaurant’s objectives.
Responsibilities
Operations
Spend the majority of hours in operations to maintain a connection with team members at both locations.
Maintain morning and nighttime availability to assess team culture and training effectiveness.
Admin hours must be completed around operational hours
Hiring & Onboarding
Oversee recruitment and selection processes, including interview training, interviewing, and onboarding new hires.
Coordinate monthly RER Orientation, ensuring team members understand company values, purpose, and roadmaps.
Ensure Workstream is always updated with employee status, work authorization documents, and evaluations
Training & Development
Collaborate with Training Manager on new hire and ongoing training to be executed in both restaurants
Maintain RER Roadmap documents and Team Depth Chart to track team member development.
Ensure onboarding process occurs for all internal promotions and ensure Food Safety and Harassment training is up to date for all managers
Ensure all employee reviews are handled in a timely manner
Team Member Engagement
Organize and execute team-building activities, events, and recognition programs.
Promote and track participation in Team Member Engagement surveys.
Oversee scholarship program promotions and ensure application completion.
Human Resources & Compliance
Serve as the primary point of contact for employee relations, maintaining an open-door policy.
Ensure accurate and up-to-date employee personnel files.
Ensure all restaurant leaders complete Non-Harassment & EEO training within 30 days of promotion and participate in annual refresher courses.
Ensure high stakes employee concerns/relations are reported to the executive team so they handle the decision making process
Success Metrics
We know that the HR Manager is successfully meeting and exceeding role expectations when the following items are being met:
Team Member Engagement Survey completion rate of 80%.
Turnover Rate: Less than 75%
All employees with 6+ months tenure have completed at least one portion of the RER Roadmap.
Engagement events are conducted every quarter.
100% of eligible team members apply for the Remarkable Futures and RER Scholarships.
Compliance with all required training and HR policies.
Employee reviews are completed in a timely manner each month
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Employee discount
- Paid training
