Human Resource Manager
Carolina Ascent FC & Charlotte Independence Location: Charlotte, NC (Onsite)
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Position Overview
Carolina Ascent FC and Charlotte Independence are seeking a hands-on, people-centered HR Generalist to support all aspects of Human Resources across both organizations. This is a newly created role, ideal for a flexible, self-directed HR professional who enjoys building structure, ensuring compliance, and contributing to a positive, team-oriented culture.
This position will serve as the primary day-to-day HR resource for a fast-paced, growing professional sports organization. The ideal candidate is comfortable operating with autonomy, adapting to seasonal workloads, and balancing compliance-driven work with employee engagement and culture-building initiatives. ---
Key Responsibilities
Human Resources Administration & Compliance
· Manage full-cycle onboarding and offboarding for full-time, part-time, seasonal, and contract staff
· Administer new hire documentation, including:
o Form I-9 compliance and document retention
o Payroll and tax forms
o Benefits enrollment materials
· Maintain accurate, confidential personnel files and HR records
· Track and administer Paid Time Off (PTO) and employee status changes
· Ensure compliance with federal, state, and local employment laws
· Assist with employee relations matters, disciplinary documentation, and terminations in partnership with leadership
· Maintain and update employee handbook, policies, and procedures as needed
Benefits & Payroll Support
· Administer health and welfare benefits programs, including:
o New hire enrollment and life events
o Open enrollment coordination
o ACA tracking and reporting support
· Serve as liaison with benefits brokers and vendors
· Support payroll processing by ensuring accurate documentation and timely submissions
· Coordinate benefits eligibility tied to hours worked and seasonal employment patterns
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Seasonal Workforce & Sports Operations Support
· Support high-volume onboarding and offboarding tied to competitive seasons (players, coaches, technical staff)
· Assist with employment documentation, insurance activation, and rehire processes
· Support compliance tracking related to training, certifications, and background checks as assigned
· Partner with leadership during peak periods (summer onboarding, end-of-season transitions)
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Culture, Engagement & Employee Experience
· Lead and coordinate employee recognition efforts (birthdays, milestones, celebrations)
· Support team-building initiatives, staff events, and organizational celebrations
· Assist leadership with employee engagement ideas that align with team culture and values
· Help foster a positive, inclusive, and collaborative workplace environment
· Support internal communications related to HR programs and employee initiatives
Qualifications
· Bachelor's degree in Human Resources, Business Administration, or related field
· 3+ years of progressive HR Generalist experience
· HR certification (SHRM-CP, SHRM-SCP, SPHR)
· 1+ year of Workers' Compensation Administration experience
· Strong working knowledge of employment law, I-9 compliance, and HR best practices
· High level of discretion and professionalism when handling sensitive matters
· Strong organizational skills with attention to detail
· Ability to work onsite and be present for employee needs and time-sensitive issues
· Comfortable working independently with minimal day-to-day supervision
· Experience in professional sports, athletics, entertainment, or a seasonal workforce environment a plus
· Experience working in a small, growing organization or start-up environment
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Key Competencies
· Self-starter with strong initiative
· Adaptable and flexible in a changing environment
· Strong interpersonal and communication skills
· Compliance-focused with a service-minded approach
· Collaborative team player who enjoys being part of the organization's culture
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Why Join Carolina Ascent FC & Charlotte Independence?
This is an opportunity to build and shape HR from the ground up within two growing professional soccer organizations. You'll play a key role in supporting employees on and off the field, improving compliance, and helping create a workplace culture that reflects teamwork, professionalism, and passion for the game.