The Employee Relations Manager is responsible for overseeing employee relations, workplace investigations, employment law compliance, policy administration, and regulatory requirements across the organization. This role serves as a trusted advisor to operational leaders, supporting the resolution of employee concerns while ensuring compliance with federal, state, provincial, and local employment laws.
Supervisory Responsibilities:
•* Provides guidance and support to People & Culture team members regarding employee relations, compliance, and policy matters.
•* Assists in the development and delivery of workplace investigations, policy compliance, and employment law.
•* Serves as a mentor and subject matter expert on employee relations and compliance best practices.
Detailed Duties/Responsibilities:
•* Leads and facilitates employee relations programs and related initiatives throughout the organization.
•* Advises management on the appropriate resolution of employee relations issues, performance concerns, disciplinary actions, and workplace conflicts.
•* Conducts and oversees workplace investigations, including harassment, discrimination, retaliation, and other employee complaints.
•* Ensure compliance with applicable employment laws and regulations and partners with legal counsel when necessary.
•* Coordinates responses to external agency inquiries, including EEOC, Department of Labor, unemployment, wage and hour, and other regulatory matters.
•* Assists in managing legal claims related to employment matters, partnering with internal stakeholders and external counsel as needed.
•* Supports workers' compensation processes, including investigation, documentation, reporting, and claim tracking.
•* Maintains, develops, reviews, and updates company policies and procedures.
•* Performs other related duties as required.
Required Skills/Abilities:
•* Excellent verbal, written, and interpersonal communication skills.
•* Thorough knowledge of employee relations, workplace investigations, employment law, and HR compliance principles.
•* Strong conflict resolution, mediation, and problem-solving skills.
•* Ability to exercise sound judgment while handling sensitive and confidential information.
•* Ability to build credibility and maintain positive working relationships at all organizational levels.
•* Knowledge of federal, state, provincial, and local employment regulations.
•* Proficiency in Microsoft Office Suite and Human Resources Information Systems (HRIS).
Education and Experience:
•* Bachelor's degree in Human Resources, Business Administration, Labor Relations, or a related field required.
•* Minimum of 5 years of Human Resources experience with an emphasis on employee relations, compliance, workplace investigations, and policy administration.
•* Experience supporting multi-site operations preferred.
•* Professional HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR, CPHR, or equivalent) preferred.
Physical Requirements:
•* Prolonged periods of sitting at a desk and working on a computer.
•* Must be able to occasionally travel as required.
•* Must be able to lift up to 15 pounds at times
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Referral program