Human Resource - Compliance and Training Specialist

Securitas Security Services USA Inc

Richmond, VA

JOB DETAILS
SALARY
$50,000–$52,000 Per Year
SKILLS
Administrative Skills, Audiovisual, Background Investigation, Coaching, Computer-Based Training (CBT), Contract Requirements, Corporate Policies, Customer Support/Service, Customer Training, Develop Methodologies, Disciplinary Action, Documentation, Driver's License, Employee Assistance Plan, Employee Orientation, English Language, High School Diploma, Human Resources, Legal, Maintain Compliance, Organizational Skills, Pager, People Management, Performance Analysis, Policy Development, Presentation Software, Presentation/Verbal Skills, Product Demonstration, Project Tracking, Protective Services, Record Keeping, Regulations, Reporting Skills, Retirement Plan, Safety/Work Safety, Simulation, Staff Development, Staff Training, Testing, Training Program, Training/Teaching, Willing to Travel, Writing Skills
LOCATION
Richmond, VA
POSTED
7 days ago

Human Resource - Compliance and Training Specialist

Wage: $50,000-52,000/ annually

Job Summary: Coordinates and delivers training and staff development programs for Security Officers, Supervisors and other company personnel. Adapts programs for specific sites and customers. Performs other protective services as required for assigned site(s). This position includes some travel, as needed.

Qualifications:

  • Training and HR experience preferred
  • Administrative experience required
  • DCJS license/certification required
  • Must be eligible to obtain DCJS Instructor Certification

Essential Functions:

  • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

  • Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

  • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

  • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

  • Instructs Security Officers and other company employees in legally mandated and company mandated training requirements; ensures compliance with and documents the training requirements of client contract(s).

  • Delivers a variety of courses that may include: new employee orientation, on-the-job training, health and safety practices, customer service techniques and supervisory development as well as client specific requirements.

  • Follows established training policies, programs and schedules to conduct courses; coordinates training activities so as not to conflict with client service schedules. Assists Training Coordinator as needed.

  • Uses appropriate instructional procedures or methods, such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role-playing, and computer based training.

  • Distributes training manuals; administers tests and evaluations; coordinates reference library, multimedia visual aids, and other educational materials.

  • Maintains records and prepares reports to evaluate performance and monitor progress of trainees.

  • May perform additional security services functions as permitted under any required Security Officer license and as specified for the assigned site(s), in addition to Training Officer duties.

  • Carries out specific tasks and duties of a similar nature and scope as required for assigned site(s).

Minimum Qualifications at Entry:

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

Minimum Hiring Standards:

  • Must be at least 18 years of age.

  • Must have a reliable means of communication (i.e., pager or phone).

  • Must have a reliable means of transportation (public or private).

  • Must have the legal right to work in the United States.

  • Must have the ability to speak, read, and write English.

  • Must have a High School Diploma or GED.

  • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

Education/Experience:

High School Diploma or G.E.D.; six months of consistent and highly competent Security Officer experience; lead or supervisory experience preferred.

Competencies (as demonstrated through experience, training, and/or testing):

  • Successful completion of Train-the-Trainer (or equivalent) requirements.

  • ACT program certification (or equivalent).

  • Demonstrated ability to perform at a high level without being subjected to disciplinary actions on a sustained basis for at least 6 months.

  • Skill in the use of audio-visual equipment and personal computers, including presentation software.

  • Oral and written communications skills; presentation and group facilitation skills.

  • Skill in the delivery of training programs in multiple settings.

  • Ability to understand the security service needs of customers and devise appropriate training strategies.

  • Skill in observation, coaching and providing feedback to associates.

  • May be required to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers and/or authorization for training Security Officers.

  • May require valid driver's license.

  • Ability to carry out multiple assignments concurrently.

  • Ability to be an effective team member and handle project assignments responsibly.

  • Strong customer service and results orientation.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#CASJ

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients'' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include:

  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

About the Company

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Securitas Security Services USA Inc

Securitas Security Services USA, Inc. is the largest provider of security officer services in the United States. Securitas USA affiliated companies are market leaders in providing security solutions, including uniformed security officers, consulting & investigations, and security systems integration. More than 80% of the Fortune 1000 are Securitas clients serviced by over 600 branch office operations throughout the U.S., with approximately 100,000 employees. U.S. revenues in 2005 were over $3 billion. Securitas USA is the result of the combination of the businesses of many legendary U.S. security firms - most notably, Pinkerton's Inc. (founded in 1850) and Burns International Security Services (founded in 1909). The three dots on our logo represent our values, "Integrity, Vigilance, and Helpfulness" and are qualities our employees are proud to demonstrate daily. EOE M/F/D/V
COMPANY SIZE
10,000 employees or more
INDUSTRY
Security and Surveillance
FOUNDED
1850
WEBSITE
http://www.securitasinc.com/