HR Operations Manager

Location: On-site, Reno, NV

Schedule: 7am - 3:30pm, M-F

The HR Operations Manager is responsible for the administration of compensation, benefits, HR systems, data management, and core operational processes. This role plays a critical part in ensuring compliance, accuracy, and efficiency across all HR operations, with a strong focus on total rewards, benefits administration and reporting, and leave of absence management.

The ideal candidate brings experience in total rewards and benefits compliance, along with strong experience in HR systems, operational best practices process improvement, and workflow automation and integration. This individual thrives in a fast-paced environment, demonstrates a strong sense of urgency, and maintains exceptional attention to detail.

Success in this role requires a commitment to delivering work that is consistently timely, accurate, complete, and thorough. The HR Operations Manager also serves as a trusted resource for employees, providing not only clear answers to questions but practical, compliant, and effective solutions that enhance the overall employee experience.

Essential Job Functions:

• Lead the full compensation lifecycle, including salary structures, pay grades, pay ranges, job architecture, leveling, pay policies and incentive plans.
• Conduct regular compensation audits to ensure internal equity, market competitiveness, and regulatory compliance.
• Oversee and execute annual merit, bonus, and incentive cycles with absolute accuracy and timeliness.
• Manage and recommend benefit plan design changes to continuously improve programs, including medical, dental, vision, life, disability, and retirement plans.
• Develop and execute a comprehensive benefits communication strategy including, employee education, effective benefit utilization, and value proposition.
• Manage broker and vendor relationships, including renewals, performance evaluation, cost analysis, and issue resolution.
• Provide expert oversight of all leave of absence programs, including FMLA, ADA, Workers’ Compensation, STD, LTD, and state-specific leaves.
• Ensure LOA processes are compliant, consistently applied, and clearly communicated to employees and managers.
• Own HRIS/HRM system administration, ensuring data accuracy, integrity, and audit readiness across the entire employee lifecycle.
• Establish and enforce HRIS data governance standards, approvals, and documentation requirements.
• Partner with Payroll, Finance, and IT to ensure accurate integrations, reconciliations, and reporting.
• Ensure full compliance and audit readiness for all benefits-related reporting and internal audits, Workers Compensation, including Form 5500, nondiscrimination testing, ACA reporting, and other required regulatory filings and disclosures.
• Lead the development, implementation, and continuous improvement of HR policies, procedures, and standard operating procedures (SOPs) to ensure consistency, compliance, and scalability in the most efficient ways possible.
• Deliver a high level of HR customer service, responding to employee inquiries with professionalism, empathy, urgency, and solution-oriented guidance. Develop and maintain HR Operations dashboards and reporting that track key departmental KPIs.
• Good reliability, attendance, and punctuality.
• All other duties as assigned.

• High-level knowledge of compensation design, benefits administration, and HR operations.
• Strong command of benefits compliance and regulatory reporting requirements.
• Demonstrated experience managing complex LOA and ADA cases.
• Exceptional attention to detail with an expectation of flawless execution; work must be timely, accurate, complete, and thorough.
• Strong sense of urgency and ability to manage competing priorities without sacrificing quality.
• Advanced HRIS, reporting, and data analytics capabilities.
• Exceptional written and verbal communication skills, including the ability to explain complex information clearly and effectively.
• High level of customer service orientation with a solution-focused mindset and strong follow-through.
• Strong leadership, collaboration, and influence skills.
• Unwavering discretion and commitment to confidentiality.
• Strong computer skills (Word, Excel, Outlook, PowerPoint, HR/Payroll systems).
• Position requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects.  Sedentary work involves sitting most of the time.

• Bachelor’s degree in Human Resource Management, Business Administration, Industrial/Organizational Psychology, or a related field required. Master’s degree preferred.
• Eight (8) years of progressive HR experience.
• Demonstrated experience in a life sciences, biotechnology, or similarly competitive industry preferred.
• Proven experience owning HRIS data integrity, reporting, system maintenance, and analytics.
• Experience with PeopleSoft HCM (HR and Payroll) preferred.
• Professional certification such as CCP, CEBS, SPHR, or SHRM-SCP preferred.

• Diverse portfolio of exciting and innovative design projects    
• Tremendous opportunities for professional growth and advancement    
• Commitment to sustainable design    
• Competitive Compensation    
• Excellent Benefit Package (medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more)
• Solid Stable Company
• Drug free workplace.

Learn more about us @: www.hamiltoncompany.com