HR Manager

Position Summary

iEducate is seeking an HR Manager to serve as the organization’s primary HR leader and trusted advisor to senior leadership. This role oversees payroll, benefits administration, employee relations, compliance, and the full employee lifecycle for both staff and tutors.

The HR Manager is a hands-on, highly operational, and consultative role requiring exceptional attention to detail, sound judgment, and strong knowledge of employment law. The role plays a critical part in ensuring compliant, consistent, and people-centered HR practices that support iEducate’s mission, culture, and school-based partnerships.

Key Responsibilities

HR Operations, Payroll & Benefits

• Administer and oversee bi-weekly payroll for all full-time and part-time employees, ensuring accuracy, timeliness, and compliance with wage and hour laws.
• Serve as the primary liaison with payroll, benefits, and HRIS providers; respond to and resolve payroll and benefits-related questions and discrepancies.
• Conduct monthly benefits reconciliations, ensuring payroll deductions, employer contributions, and vendor invoices are accurate and aligned; investigate and resolve discrepancies promptly.
• Manage benefits administration processes, including enrollments, terminations, qualifying life events, and annual open enrollment.
• Maintain accurate, confidential employee, payroll, and benefits records in accordance with legal and organizational requirements.
• Monitor employee classifications, timekeeping practices, and overtime compliance; proactively identify risks and recommend corrective actions.

Employee Relations & Compliance

• Serve as a trusted HR advisor to senior leadership and managers on employee relations matters, including performance management, corrective action, and termination decisions.
• Lead and document corrective action processes, including coaching, performance improvement plans (PIPs), disciplinary actions, and workplace investigations, ensuring consistency, fairness, and legal compliance.
• Oversee and administer the ADA reasonable accommodation process, including intake, documentation, evaluation, and implementation of accommodations in compliance with federal and state law.
• Partner with managers and school-based leadership to assess essential job functions and identify effective, compliant accommodations for staff and tutors.
• Maintain confidential accommodation records and monitor accommodations for effectiveness and ongoing compliance.
• Advise senior leadership on ADA-related risks, compliance obligations, and appropriate responses to accommodation requests and related employee issues.
• Coordinate with external HR consultants or legal counsel on complex or high-risk employee relations, investigation, or accommodation matters as needed.
• Ensure organizational compliance with federal, state (Texas), and local employment laws, including FLSA, I-9 requirements, background checks, benefits compliance, and record retention.

Onboarding, Offboarding & Workforce Lifecycle

• Manage onboarding and offboarding processes for tutors and staff, including background checks, I-9 verification, payroll setup, benefits enrollment, and system access.
• Ensure compliance with all school district and organizational onboarding requirements for school-based roles.
• Identify and address accommodation needs during onboarding and throughout the employee lifecycle.
• Conduct exit interviews, analyze trends, and share insights and recommendations with leadership to improve retention and employee experience.
• Maintain and update employee policies, handbook content, and internal HR procedures; recommend updates based on legal changes and organizational growth.

Tutor & District Partner HR Support

• Oversee HR processes specific to tutors, including onboarding, compliance tracking, performance management, and policy enforcement.
• Manage relationships with district partners to ensure tutors meet all district onboarding, background check, and compliance requirements.
• Serve as a point of escalation for tutor-related HR concerns and complaints.

Culture & Organizational Support

• Partner with leadership to support a positive, compliant, and mission-aligned workplace culture.
• Support training and development efforts related to people management, compliance, performance expectations, and documentation.
• Use HR, payroll, and benefits data to identify trends and inform leadership decision-making.
• Support organization-wide compliance and culture initiatives and perform other related duties as assigned.

Other duties as assigned

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3–7 years of progressive HR experience, including employee relations, compliance, payroll, and benefits administration.
• Hands-on experience with payroll processing, HRIS systems, and benefits reconciliation.
• Demonstrated experience maximizing HRIS systems to improve efficiency, accuracy, and clarity in employee and manager communications.
• Strong working knowledge of federal and Texas employment laws, wage and hour regulations, and HR best practices.
• Proven experience advising managers and senior leaders on performance management, corrective action, investigations, and employee relations matters.

Critical Skills & Attributes

• Demonstrates exceptional alignment with and commitment to the organization’s culture, vision, and values
• Exceptionally strong attention to detail with the ability to manage complex HR, payroll, benefits, ADA, and compliance processes accurately and consistently.
• Outstanding follow-through and organizational skills, ensuring tasks and employee matters are completed thoroughly and on time.
• Sound judgment and discretion when handling sensitive, confidential, or high-risk employee and compliance issues.
• High level of integrity, professionalism, and ethical standards in all interactions and documentation.
• Strong written and verbal communication skills, with the ability to translate HR, payroll, and benefits information clearly to employees and managers.
• Ability to balance compliance requirements with empathy and a people-centered approach in a mission-driven environment.

Preferred

• SHRM-CP, SHRM-SCP, PHR, or similar HR certification.
• Experience in a nonprofit, education, or mission-driven organization.
• Experience supporting a mixed workforce (full-time, part-time, seasonal, or student employees).
• Experience managing open enrollment, vendor relationships, and HRIS enhancements or system improvements.