HR Generalist/Talent Acquisition Specialist

Sato Service Llc

Charlotte, NC

JOB DETAILS
SKILLS
Acquisition Strategy, Applicant Tracking System, Best Practices, Business Administration, Coaching, Communication Skills, Compensation and Benefits, Continuous Improvement, Cross-Functional, Customer Support/Service, Data Quality, Detail Oriented, Disciplinary Action, Employee Benefits, Employee Orientation, Employee Relations, Employee Retention, Federal Laws and Regulations, Follow Through, HRIS/HRMS, Human Resources, Human Resources Certification, Maintain Compliance, Manufacturing, Manufacturing Operations, Marketing, Metrics, Microsoft Office, Needs Assessment, Negotiation Skills, Onboarding, Operational Strategy, PHR (Professional in Human Resources), Paycom, Payroll Administration, Payroll Management, People Management, Performance Management, Physical Demands, Project/Program Management, Recruiting Strategy, Sales, Set Goals, Society for Human Resource Management (SHRM), State Laws and Regulations, Strategic Planning, Training Program Development, Training/Teaching
LOCATION
Charlotte, NC
POSTED
1 day ago
HR Generalist/Talent Acquisition Specialist

SATO America is seeking a dynamic and hands-on HR Generalist/Talent Acquisition Specialist to support both the full employee lifecycle and end-to-end recruitment across the organization. This role blends strategic talent acquisition leadershipwith day-to-day HR Generalist responsibilities, serving as a key partner to leaders and employees. The position will manage full-cycle recruiting (approximately 50-60%) across a variety of functions while also owning core HR Generalist activities (40-50%), including employee relations, benefits, payroll support, compliance, and HR program execution. This individual will play a critical role in enhancing the employee experience while ensuring the organization attracts, develops, and retains top talent.

Duties & Responsibilities: Talent Acquisition (50-60%)
  • Lead full-cycle recruitment for a diverse range of roles across sales, marketing, engineering, service, operations, and manufacturing
  • Partner closely with hiring managers to understand workforce needs and develop effective recruiting strategies
  • Proactively source and build pipelines for critical and hard-to-fill roles
  • Deliver a high-quality candidate experience from initial contact through onboarding
  • Manage all aspects of the hiring process, including intake meetings, screening, interview coordination, offer negotiation, and onboarding support
  • Continuously improve or build recruiting processes, programs, or systems
  • Track recruiting metrics and provide insights to improve hiring effectiveness and efficiency
  • Strengthen employer branding efforts and ensure consistent messaging in the market
  • Ensure compliance with all applicable employment laws and hiring practices
HR Generalist Responsibilities (40-50%)
  • Serve as a trusted HR partner to managers and employees, providing guidance on policies, procedures, and best practices
  • Support employee relations matters, including coaching managers, addressing concerns, and facilitating resolutions
  • Assist with benefits administration, employee education, and vendor coordination
  • Support payroll processes, including data validation, audits, and coordination with payroll providers
  • Contribute to onboarding and offboarding processes to ensure a seamless employee experience
  • Partner on performance management processes, including goal setting and feedback cycles
  • Support learning & development initiatives, including coordinating training programs and identifying development needs
  • Ensure HR compliance with federal, state, and local regulations
  • Participate in HR projects and initiatives aimed at improving employee engagement, retention, and operational efficiency
Qualifications
  • Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience). HR certification (PHR, SHRM-CP, etc.) a plus
  • 5–10+ years of progressive experience in Human Resources, with a strong background in both talent acquisition and HR generalist functions
  • Experience improving or building recruiting processes, programs, or systems
  • Experience recruiting across multiple functions and levels, ideally in manufacturing or industrial environments
  • Solid working knowledge of HR disciplines including employee relations, benefits, payroll, and compliance
  • Experience partnering with leaders and influencing decisions in both hiring and HR matters
  • Proficiency in MS Office and HRIS/ATS systems (e.g., UKG Ready, Paycor, Paycom, etc.)
Skills and Competencies
  • Strong strategic thinking combined with hands-on execution capability
  • Exceptional organizational and project management skills with strong attention to detail
  • High level of accountability, follow-through, and ownership
  • Strong functional knowledge of MS Office Suite, and HRIS/TA systems (UKG Ready, Paycor, Paycom, etc.)
  • Excellent stakeholder management skills with the ability to build trust and credibility at all levels
  • Strong customer service orientation with a focus on delivering a positive candidate and employee experience
  • Effective communicator with strong influencing and negotiation skills
  • Proactive, data-driven, and solutions-oriented mindset
  • Ability to manage competing priorities in a fast-paced environment
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to speak and communicate with others, sit and work on a computer for long periods at a time, would require a normal range of mobility necessary to move about and interface in a variety of areas.

About the Company

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Sato Service Llc