This dual-role position combines core HR generalist responsibilities with hands-on ownership of full-cycle recruiting. The HR Generalist & Recruiting Coordinator supports day-to-day HR operations — including employee relations, performance management, benefits administration, and compliance — while also driving the recruiting lifecycle from job posting through offer. This role is a key point of contact for both employees and candidates, ensuring HR programs run smoothly and hiring pipelines stay healthy, all while balancing priorities across two functional areas.
Key Responsibilities:
HR Operations & Employee Relations
- Serve as a point of contact for employee questions on policies, benefits, and HR processes
- Address workplace issues and help resolve conflicts professionally
- Support a positive workplace culture and employee engagement initiatives
- Maintain accurate employee records and HRIS data
- Support onboarding and offboarding processes, including paperwork, orientation logistics, and exit interviews
- Generate HR reports and analyze workforce data
- Support payroll processing in collaboration with finance/payroll teams
Performance Management
- Assist with performance review processes and goal setting
- Provide guidance to managers on employee development and corrective action
- Track performance metrics, review cycles, and maintain documentation
Benefits & Compensation Administration
- Administer employee benefits programs (health, retirement, leave) and support open enrollment
- Respond to benefit inquiries and support enrollment processes
- Assist with compensation benchmarking and salary administration
Compliance & Policy Management
- Ensure compliance with federal, state, and local employment laws
- Assist in drafting and updating the employee handbook and HR policies
- Support audits and ensure accurate recordkeeping
Recruiting & Onboarding
- Own full-cycle recruiting: job postings, requisition management, sourcing, screening, interviewing, and offers
- Post job openings and manage requisitions across job boards and the ATS
- Screen resumes and conduct initial phone screens
- Schedule interviews and coordinate communication between candidates and hiring managers
- Maintain candidate pipelines and ensure a positive candidate experience throughout the process
- Assist with offer letter preparation and background check coordination
- Partner with hiring managers to identify staffing needs
- Support employer branding efforts (careers page content, job fairs, social media postings)
- Track recruiting metrics (time-to-fill, source of hire, pipeline conversion) and report to the Recruiting Manager
- Conduct new-hire onboarding and orientation
Cross-Functional & Administrative
- Partner with the HR Manager and Recruiting Manager to prioritize competing deadlines across HR and recruiting workstreams
- Maintain confidentiality of sensitive employee and candidate information
- Assist with special projects and process improvement initiatives as assigned
Qualifications:
Education & Experience
- Bachelor's degree in Human Resources, Business Administration, or a related field helpful
- 2–5 years of experience in HR, recruiting, or a related generalist role required
- Knowledge of HR principles, employment laws, and recruiting best practices
- Strong interpersonal, organizational, and written/verbal communication skills
- Ability to handle sensitive employee and candidate information with discretion
- Comfortable managing multiple priorities across two functional areas without close oversight
- Proficiency in HRIS/ATS systems and Microsoft Office Suite
Preferred Qualifications
- PHR/SHRM-CP certification (or in progress)
- Experience in a multi-state or fast-paced work environment
- Familiarity with UKG Ready is a plus
What Success Looks Like:
- Employees and candidates receive timely, accurate, and friendly support
- HR records and recruiting pipelines are well-maintained and up to date
- The HR Manager and Recruiting Manager can rely on you to keep processes moving without close oversight
- You proactively flag issues or bottlenecks before they become problems
Job Type: Full-time
Pay: $55,000k to $70,000k per year
Schedule: 8 hour shift - Monday to Friday
Benefits
At Total Fire Protection, we recognize that our employees are the backbone of our success, and we are committed to fostering a work environment that not only values their contributions but also supports their overall well-being. Here are some of the benefits you can enjoy as a valued member of our team:
- Health insurance
- 401(k) with matching (fully vested after 2 years)
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Flexible spending account
- Health savings account
- Professional Development
- Paid Time Off & Holidays
- Employee Referral Program
- Company Events & Social Activities
- Yearly Apparel Allowance
By joining Total Fire Protection, you not only become part of a dynamic and innovative team but also gain access to a comprehensive benefits package designed to support your professional and personal growth. We are committed to investing in our employees' success and well-being.