Administrative Skills, Analysis Skills, Billing, Communication Skills, Compensation and Benefits, Content Delivery/Distribution, Content Development, Customer Support/Service, Documentation, Documentation Plan, ERISA (Employee Retirement Income Security Act of 1974), Employee Benefits, Employee Orientation, Environmental Management Systems, Follow Through, Government Reporting, HIPAA (Health Insurance Portability and Accountability Act), HRIS/HRMS, Health Insurance, Human Resources, Insurance, Interpret Regulations, Leading Edge Technology, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Oracle, Performance Analysis, Performance Metrics, Performance Reviews, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Problem Solving Skills, Process Flow, Project/Program Management, Quality Assurance, Quality Management, Regulations, Safety/Work Safety, Software Testing, Standard Operating Procedures (SOP), System Test, Team Player, Test Data, Test Plan/Schedule, Testing, Time Management, Vendor/Supplier Evaluation, Vendor/Supplier Planning, Workplace Issues, Writing Skills