Housing Program Manager

Housing Program Manager

Salary

$86,195.06 - $107,971.97 Annually

Location

City Hall, 605 East Main Street, Charlottesville (22902), VA

Job Type

Regular Full-Time

Job Number

260900008

Department

Neighborhood Development Services

Opening Date

09/17/2026

Closing Date

10/5/2026 5:00 PM Eastern

Bargaining Unit

N/A

• Description
• Benefits
• Questions

General Summary

The Citys Housing Program Manager performs responsible professional and administrative work in the handling of a variety of housing assignments and functions related to managing and coordinating activities directly related to housing. Serves as primary point of contact for housing developers seeking assistance or other support from the City; negotiates affordable housing development and redevelopment projects and related funding, and coordinates with developers and property owners, development professionals and related City or State departments to address regulatory barriers. Supervises technical staff. Works under limited supervision and reports to the Director of Neighborhood Development Services.

The preferred hiring range for this position is between $86,195.06 - $107,971.97 Annually, with starting pay based on applicable education, experience, and internal equity. This full-time, exempt position offers a comprehensive benefits package, health insurance with employer contribution, employer-paid life insurance, gym membership reimbursement, tuition assistance, and professional development opportunities. This position is also eligible for the following leave and retirement benefits:

• Vacation Leave: 3.09 hours accrued bi-weekly (increases with YOS).

• Sick Leave: 4.62 hours accrued bi-weekly, approx. 120 hours per year with no limit on accumulation.

• 13 Paid Observed City Holidays

• 1 Floating Holiday which must be taken during the fiscal year (July 1 - June 30)

• Choice of retirement plan:

• Defined Benefit Pension Plan: Provides a monthly benefit upon retirement, calculated using a defined formula based on earnings history, years of service, and age. The plan includes a 5-year vesting period and requires an employee contribution of 5% of salary.

• Defined Contribution 401a Plan: Employer makes fixed contributions to an individual account, which are invested, and returns are credited to the account. The account balance is used to provide retirement benefits. Vesting occurs at 33% after one year, 67% after two years, and 100% after three years of service. No salary contribution is required.

• Voluntary 457 Deferred Compensation Plan

• Eligibility to purchase prior service credit under the Defined Benefit Plan

The City of Charlottesville manages its own retirement system and does not participate in VRS; however, a Portability Agreement is available for eligible employees. For additional details, please refer to the "Benefits" tab within this posting or visit the City's Employee Benefits webpage.

Essential Responsibilities and Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.

• Supervises, coaches, trains, motivates, and evaluates the performance of assigned staff; provides input on interviews, hiring, assigning work, and disciplinary action to subordinate employees in accordance with established personnel policy and procedures. Establishing professional standards for work quality, quantity, performance, and accountability.
• Participates in the identification, research, planning, development, and implementation of existing, new and/or modified programs/policies/ordinances that would promote and enhance goals and objectives of the City related to developing or preserving affordable/workforce housing.
• Participates in the development, administration, and monitoring of the City's affordable housing programs and the Charlottesville Affordable Housing Fund (CAHF) budget and the Capital Improvement Program (CIP) fund and other fiscal activities; and making recommendations for future funding needs and funding assistance.
• Implements housing plans, and oversees the establishment and maintenance of financial accounts, processing of invoices for payment, coordinating procurement efforts utilizing applicable regulations/procedures and execution and monitoring of grant agreements/contracts and associated reporting requirements.
• Performs, prepares, and presents the necessary research and analysis to justify the appropriateness of implementing the proposed programs/policies/ordinances; presents and responds to inquiries regarding proposed program/policy/ordinance matters; and monitors approved funding, policy/project/ordinance compliance, success and performance outcomes using appropriate tracking and feedback systems; prepares reports on program performance and makes recommendations on policy improvement.
• Maintains and updates various databases and filing and record keeping systems for affordable housing; participates in researching and collecting data and information for inclusion into database and record keeping systems; conducts complex surveys; produces reports from database(s); and distributes requested information to appropriate parties in a timely manner including reports.
• Manages, monitors, and evaluates the work of consultants, contractors, and/or grantees according to City policies and pertinent agreements/contracts; assists in the development of appropriate agreement/contract language.
• Acts as a resource and Citys representative to consultant, contractor, developer, and/or grantee regarding administrative and operational policies, procedures, and guidelines; advises appropriate parties of any problems in a timely manner and strives to identify implementable options.
• Responsible for preparing various elements of the general/comprehensive plan (e.g., social, economic, equitable, physical and facility planning, housing and neighborhood, historical preservation, and capital improvement planning) with a focus on affordable housing.
• Serves as a technical resource and initial contact person for public inquiries and requests for information related to affordable/workforce housing; provides requested data, answers questions, and refers inquiries to the appropriate resource, as necessary.
• Attends and participates in professional group meetings; keeps informed of new trends and innovations related to the affordable housing field.
• Serves as staffing support liaison to the Housing Advisory Committee and regularly attends City Council, Planning Commission, and other meetings as necessary.
• Prepares requests for proposals for consultant services, including Notice of Fund Availability (NOFA). Oversees the consultant and fund recipient selection process, negotiates, and manages contracts/agreements.
• Develops professional and departmental relationships with city departments and other agencies and organizations in order to strengthen the linkage between housing development strategies and quality of life initiatives.
• Promotes affordable/workforce housing development through relationships between the City and the business community, private and nonprofit housing development community, Charlottesville Redevelopment & Housing Authority (CRHA), human and social services agencies, County, quasi-government agencies, state agencies, and higher education institutions.
• Coordinates citizen engagement and make presentations to neighborhood associations and stakeholders as needed to describe the housing-related implementation activities and progress reports.
• Develops and maintains systems for informing the public about implementation progress related to housing plans and similar efforts including maintaining websites, data dashboards, and other approaches as may be identified.
• Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
• Regular and reliable attendance.

Other Duties:

• Performs additional duties to support operational requirements as apparent or assigned.

Education, Experience and Skills

Education and Experience: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

• Bachelor's Degree in Public Administration, Policy Studies, Finance, Urban Planning, Architecture or closely related field AND at least 5 years of professional work in affordable housing policy, planning and development related work.

OR

• Associate's degree in Public Administration, Policy Studies, Finance, Urban Planning, Architecture or closely related field AND at least 7 years of professional work in affordable housing policy, planning and development related work.

OR

• High School diploma or GED AND at least 9 years of professional work in affordable housing policy, planning and development related work.

OR

• 11 years of professional work in affordable housing policy, planning and development related work.

OR

• An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

Preferred:

• Master's degree in related field.
• Housing Development Finance Certification.
• Senior level work experience in an office/department/division of housing for a city or county, housing trust, Low Income Housing Tax Credit (LIHTC) entity, housing authority, public housing management company, or non-profit or for-profit affordable housing provider/developer.

Certifications/Licenses/Other Requirements:

• Must possess a valid Virginia State Driver License and maintain an acceptable driving record in accordance with City criteria OR must be able to provide own transportation to and from job, meetings, and related job sites.
• Required to successfully pass a pre-employment background check and pre-employment drug screen.

Knowledge, Skills, Abilities and Other Characteristics:

Job Knowledge:

• Thorough knowledge with federal, state, and local laws, codes, and regulations related to planning, community development and affordable housing.
• Knowledge of public policy processes at the federal, state, and local levels.
• Thorough understanding of the philosophies, principles, practices and techniques of public policy and housing programming (including public housing); community development and affordable/workforce housing program development and financing; and land use and planning.
• Knowledge of organizational and management practices as applied to the analysis and evaluation of affordable housing programs, policies, and operational needs.
• Knowledge of financial proformas and housing finance mechanisms to include Low Income Housing Tax Credit (LIHTC) program, HUD HOME, CDBG and 108 Loan programs, etc., and resource leveraging.
• Understanding and ability to implement general grant and loan administration principles and practices.
• Knowledge and understanding of real estate markets and the forces that drive real estate development.
• Knowledge of current best practices related to affordable housing policy and development.
• Understanding of the concepts of urban renewal and redevelopment, and neighborhood revitalization as well as financing for such efforts.
• General knowledge of research methodology and of standard statistical procedures.

Reading:

• Intermediate: ability to read and understand written materials such as newspapers, magazines, journals, multi-step instruction manuals, government regulation, and reference materials.

Writing:

• Intermediate: Ability to organize data and write clear and concise reports, business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.

Math:

• Intermediate: ability to work with and understand number systems; simple formulas, practical application of fractions, percentages, ratios/proportions, and measurement.

Communication Skills:

• Advanced: Examples include making recommendations regarding policy development and implementation. Establishing and maintaining effective working relationships with internal and external stakeholders, employees, the general public, and communicating complex ideas to others. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Evaluates customer satisfaction, develops cooperative associations, and utilizes resources to continuously improve customer satisfaction.

Independence and Decision-Making:

• Requires Limited Direction: normally completes work according to their own judgment, requesting supervisory assistance occasionally. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically.

Technical Skills:

• Skilled: comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities.

Fiscal Responsibilities:

• Participates in the development, administration, and monitoring of applicable funds and budget, making recommendations for future funding needs and funding assistance.

Supervisory Responsibilities:

• Supervises, monitors work objectives/goals, and evaluates performance for a regular group of employees or department. Provides input on hiring, discipline, and work assignments.

Other Characteristics:

• Excellent organizational and strategic planning skills; with the ability to manage multiple priorities, meet deadlines sometimes under strict time constraints.
• Frequent change of tasks.
• Working closely with others as part of a team.
• Performing multiple tasks simultaneously.
• May require dealing with angry, frustrated and/or upset individuals.
• May require working evenings and/or nights to attend meetings.

Physical Conditions & Additional Information

Physical Demands:

• Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Ability to observe details at close range (within a few feet of the observer).
• Must constantly operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• Must occasionally move about inside the office to access file cabinets, office machinery, etc.
• Must constantly position self to maintain files in file cabinets.

Machines, Tools, Equipment, Software and Hardware:

• Requires the operation and use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.

Work Environment:

• Work is performed in office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
• The noise level in the work environment is usually moderate.

The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or hr@charlottesville.gov.

The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City's policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City's policy prohibiting employees from testing positive for marijuana.

SUMMARY OF EMPLOYEE BENEFITS

Updated February 9, 2026

Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and/or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits.

1. LEAVE:

Vacation: Need some time off? Use it, you earned it:

Years Worked

0 - <3

3 - <5

5 - <10

10 - <15

15 - <20

20 - <25

25+

Hours Accrued Biweekly

3.09

3.85

4.62

5.4

6.16

6.93

7.7

Sick: Under the weather? Earn 4.62 hours biweekly, approximately 120 hours a year, with no limit on accumulation to be used to care for yourself and qualifying family members.

Holidays: Enjoy 13 paid holidays per year. Including 1 Floating Holiday, which must be taken during the Fiscal Year (July 1 - June 30):

OBSERVED CITY HOLIDAYS

New Years Day

Dr. Martin Luther King Day

Presidents' Day

Liberation & Freedom Day

Memorial Day

Juneteenth Day

Independence Day

Labor Day

Veterans Day

Thanksgiving Day

Friday after Thanksgiving

Christmas Eve

Christmas Day

1 Floating Holiday

Volunteer Leave: Paid leave for participating in an authorized event as a volunteer, subject to Section 9-3, Code of Ethics & Conflicts of Interest. Regular full-time employees receive up to 8 hours and all regular part-time employees are eligible to receive pro-rated leave each available each calendar year.

2. INSURANCE:

Aetna Medical Plans: Coverage is effective on the first of the month following date of hire.

• Choose from two options:

• Select HMO with City-funded HRA ($0 premium for employee-only coverage)

• Choice POS ($13.02 biweekly premium for employee-only coverage)

• Prescription Card: ($10 generic, $30 lower cost name brand,$55 higher cost name brand, 20% up to $150 for specialty drugs)

• Mail Order Maintenance Prescription Drug Program ($20 generic, $60lower cost name brand, $110 higher cost brand) not available for specialty drugs)

Delta Dental Plan:

• Diagnostic and Preventative-100% of allowable charge; Basic Dental Care-80%; Major Dental Care- 50%
• Primary - $50 deductible, 80/20; Prosthetic and Complex Restorative -$50, 50/50
• $1,500 Annual benefit maximum
• $1,000 Orthodontic benefit (children to age 19)

MetLife Vision Plan: (Optional)

• $2.50 premium paid bi-weekly for employee-only coverage. Dependent care coverage also available.
• Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay
• $130 allowance for frames, after co-pay, plus additional discounts where accepted.

Life Insurance: In the event of your death, your beneficiary will receive twice your annual salary. Supplementary policies for you and your dependents are available.

Long-Term Disability: Upon approval for along-term illness or injury, you can receive up to 60% of your earnings after a 90-day wait period.

Voluntary Benefits: Accident, Critical Illness, Hospital Indemnity insurance; Short-Term Disability; Identity Theft Protection

3. RETIREMENT:

Pension:

• Choose from two (2) options:

• A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5-year vesting period and an employee contribution of 5% of salary.

• A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% vesting after three years of service. There is no required contribution from salary. (Note: the Defined Contribution retirement plan is the only plan available for Library employees).

Supplement: Deferred Compensation 457 available for you to invest your own money for additional retirement savings.

4. VOLUNTARY:

Wellness:

• Gym Membership Reimbursement Program (up to $34.00 per month)

• Bicycle Commuter Program: Reimbursement up to $20 per month for reasonable bicycle commuting expenses

• Online wellness resources and Lunch-and-Learn Sessions

Employee Assistance Program:

• A variety of confidential, personal professional services for you and your family available 24 hours a day.

Tuition Reimbursement:

• Up to $1,500 for job-related certificates, trade programs, undergraduate coursework or up to $3,000 for graduate level courses per fiscal year for career-related courses.

Flexible Spending Accounts:

• Expense accounts available for healthcare, dependent care and parking/mass transit.

01

Please indicate the highest level of education you have completed: (Your response must be verifiable in reference to the Education History section of your online application.)

• Bachelors degree or higher
• Associates degree
• High School Diploma
• None of the above

02

How many years of experience do you have in affordable housing policy, planning, development, or related housing work? (Your response must be verifiable in reference to the Work History section of your online application.)

• No experience.
• Less than five (5) years of relevant experience.
• Five (5) to less than seven (7) years of experience.
• Seven (7) to less than nine (9) years of experience.
• Nine (9) to less than eleven (11) years of experience.
• Eleven (11) years or greater.

03

This position requires driving to perform essential job duties and requires a valid drivers license. The candidate selected for this position must meet the driver eligibility requirements of the City and must provide a certified copy of their DMV driving record. Do you possess a valid drivers license and are you willing to provide a certified copy of your DMV driving record, if selected as a finalist, for the City to confirm your driving eligibility?

• Yes; I possess a valid drivers license and am willing to provide a certified copy of my DMV driving record.
• No; However, I am willing and able to obtain a valid drivers license and am willing to provide a certified copy of my DMV driving record.
• No; I do not have a valid drivers license, nor am I willing or able to obtain one, and/or am not willing to provide a certified copy of my DMV driving record.

04

To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself.

• Yes
• No

05

I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.

• Yes
• No

Required Question

Employer City of Charlottesville

Address P. O. Box 911

605 East Main Street

Charlottesville, Virginia, 22902

Phone (434) 970-3490

Website http://www.charlottesville.gov/jobs