Responsible for providing friendly, courteous service to guests every time while cleaning in their assigned area. Housepersons are required to complete 4 touches with each Attendant each day and maintain an inspection score of 90% or better. Also, must display a strong commitment to Customer Service through the delivery and maintenance of our Service Standards, Safety & Accident Procedures and Standard Operating Procedures.
Come join our team at the fun place to play- Harrah's! We're looking for friendly and energetic team members who will entertain our guests in more than 2,500 rooms and suites, 86,000 square feet of casino space and seven outstanding restaurants. The excitement of Carnival Court coupled with the American spirit of Toby Keith's I Love This Bar and Grill provides a familiar atmosphere for you to start your career.
- Ability to communicate in English clearly and effectively. Must possess good listening and organizational skills.
- Ability to logically and independently plan, organize, and complete work; take initiative.
- Must be able to get along well with co-workers.
- Dexterity needed to operate the tools and utensils required for the completion of assigned tasks.
- Must be able to interpret and apply technical instructions.
- Ability to maintain a consistent pace throughout the shift.
- Ability to work from a standing and/or kneeling position for extended periods of time.
- Ability to perform stooping, crouching, twisting and reaching motions repeatedly.
- Ability to push and/or pull approximately 300 - 400 pounds on wheels.
- Ability to lift and carry approximately 110 - 120 pounds.
- Possess well-developed interpersonal skills.
- Receive instructions and hear inquiries from guests, clients, or staff.
- Ability to remain alert throughout the duration of shift and remain calm during emergency situations.
- Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium.
- Repetitive bending and lifting.
- Ability to lift, carry, push, and pull heavy objects.
- Ability to reach for specific objects at short distances in local working areas.
- Ability to stand and walk for the duration of shift.
- Cleans, polishes, dusts and buffs furniture and furnishings.
- Vacuum all carpets and fabric surfaces according to cleaning schedules (furniture and draperies)
- Mop all non-carpeted floors in assigned area when assigned to floor care.
- Clean all low areas as needed (i.e., wall sockets, pictures, door stoppers, exposed plumbing, base boards and window sills) when assigned to guest rooms and halls.
- Clean all high areas (i.e., ceiling items excluding smoke detectors) when assigned to guest rooms and halls.
- Clean (and polish when applicable) all brass and chrome when assigned to areas containing such fixtures.
- Remove marks from furniture and wallpaper in assigned area as needed.
- Clean windows, mirrors, glass table tops.
- Removes all trash and & linen from floors.
- Remove all trash and & linen from the rooms requested by supervisor.
- Routinely inspect work areas for cleaning needs, safety hazards, problems or repair needs.
- Deliver/Remove linen from floors.
- Obtain necessary cleaning supplies from supply room.
- Stock and sort linens prior to stocking lockers when necessary.
- Deliver items requested by guests in a timely manner.
- Maintain work areas, storage rooms, and stairwell in a clean and safe manner.
- Pan sweep floors in assigned area.
- Reports all needed repairs within their assigned area to Housekeeping.
- Clean Bio Hazards using Personal Protective Equipment.
- Guard against theft of privileged information.
- Secure and return key/radio/phone at end of shift.
- Turn in all Lost and Found items to security in a timely manner.
- Perform all job duties safely using personal protective equipment.
- Comply with all department policies/procedures and service guarantees.
- Attend all training classes as requested.
- Attend and participate in pre-shift department meetings.
- Perform other tasks as assigned by management.
- Cleans, polishes, dusts and buffs furniture and furnishings.
- Vacuum all carpets and fabric surfaces according to cleaning schedules (furniture and draperies)
- Mop all non-carpeted floors in assigned area when assigned to floor care.
- Clean all low areas as needed (i.e., wall sockets, pictures, door stoppers, exposed plumbing, base boards and window sills) when assigned to guest rooms and halls.
- Clean all high areas (i.e., ceiling items excluding smoke detectors) when assigned to guest rooms and halls.
- Clean (and polish when applicable) all brass and chrome when assigned to areas containing such fixtures.
- Remove marks from furniture and wallpaper in assigned area as needed.
- Clean windows, mirrors, glass table tops.
- Removes all trash and & linen from floors.
- Remove all trash and & linen from the rooms requested by supervisor.
- Routinely inspect work areas for cleaning needs, safety hazards, problems or repair needs.
- Deliver/Remove linen from floors.
- Obtain necessary cleaning supplies from supply room.
- Stock and sort linens prior to stocking lockers when necessary.
- Deliver items requested by guests in a timely manner.
- Maintain work areas, storage rooms, and stairwell in a clean and safe manner.
- Pan sweep floors in assigned area.
- Reports all needed repairs within their assigned area to Housekeeping.
- Clean Bio Hazards using Personal Protective Equipment.
- Guard against theft of privileged information.
- Secure and return key/radio/phone at end of shift.
- Turn in all Lost and Found items to security in a timely manner.
- Perform all job duties safely using personal protective equipment.
- Comply with all department policies/procedures and service guarantees.
- Attend all training classes as requested.
- Attend and participate in pre-shift department meetings.
- Perform other tasks as assigned by management.