Housekeeping Supervisor
Springfield, IL
Help Lead the Team Behind Every Great Guest Stay
Are you passionate about hospitality, teamwork, and creating exceptional guest experiences? We’re looking for a Housekeeping Supervisor who takes pride in creating a clean, welcoming environment and enjoys helping lead a team to success.
In this role, you’ll work alongside the housekeeping team to maintain high cleanliness standards, support daily operations, and ensure guest rooms and public areas are ready to make a great impression.
What You’ll Do
Lead & Support the Housekeeping Team
- Help train, coach, and support housekeeping team members.
- Assist with daily schedules and assignments to keep operations running smoothly.
- Provide direction and support throughout the shift.
- Foster a positive, respectful, and team-focused work environment.
- Lead by example and assist with housekeeping duties as needed.
Deliver Outstanding Guest Experiences
- Ensure guest rooms and public spaces consistently meet cleanliness and brand standards.
- Conduct room inspections and quality checks.
- Identify and address cleanliness or maintenance concerns.
- Respond quickly and professionally to guest requests and concerns.
- Help create a welcoming environment where guests feel at home.
Keep Daily Operations Running Smoothly
- Monitor housekeeping supplies and inventory and communicate restocking needs.
- Work closely with hotel leadership and other departments to ensure rooms are guest-ready.
- Help coordinate housekeeping priorities based on occupancy and operational needs.
- Support productivity and staffing needs throughout the shift.
Promote Safety & Excellence
- Help ensure compliance with brand, company, and safety standards.
- Train and reinforce proper cleaning procedures and safe work practices.
- Follow key control, security, and lost-and-found procedures.
- Promote a safe working environment for associates and guests.
What We’re Looking For
- Previous housekeeping or hospitality experience required.
- Previous leadership or supervisory experience preferred.
- Strong communication and organizational skills.
- Excellent attention to detail.
- Ability to coach and work effectively with a team.
- Strong problem-solving skills and the ability to prioritize in a fast-paced environment.
- A positive attitude and commitment to guest service.
- Basic computer skills.
- High school diploma or equivalent.
Benefits & Perks
We believe great team members deserve great benefits. In addition to competitive pay starting at $18.50 per hour, eligible team members enjoy a comprehensive benefits package that includes medical, dental, and vision insurance with affordable employee and family coverage, life and disability insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Paid Time Off (PTO), a 401(k) retirement plan, career growth and advancement opportunities, and a supportive team environment.
Candidates offered employment must successfully complete a background check.
E-Verify Participating Employer
EOE M/F/Vet/Disability