Budgeting, Coaching, Communication Skills, Detail Oriented, English Language, Expense Tracking, Hotel Management, Housekeeping/Cleaning, Inventory Management, Laundry, Leadership, Lift/Move 30 Pounds, Maintain Compliance, Multilingual, Organizational Skills, People Management, Safety Compliance, Safety Standards, Sanitation, Spanish Language, Time Management
LOCATION
Portland, Oregon
POSTED
5 days ago
About Us
At Hyatt Centric Downtown Portland, we believe our guests are more than travelers — they're explorers. Our team is passionate about providing memorable experiences and maintaining high standards of cleanliness, care, and service. If you're a hands-on leader who takes pride in training, supporting, and motivating a team to shine, apply now!
Position Summary
The Housekeeping Manager is responsible for leading and supervising the housekeeping department to ensure exceptional cleanliness, guest satisfaction, and operational efficiency. This includes guest rooms, public areas, and back-of-house spaces. The ideal candidate is organized, detail-oriented, approachable, and passionate about hospitality.
Responsibilities
Supervise and support the housekeeping team, including room attendants, housepersons, and laundry staff
Create and manage daily room assignment sheets, inspections, and deep cleaning schedules
Inspect guest rooms and public areas to ensure cleanliness and adherence to brand standards
Recruit, train, schedule, and coach housekeeping staff
Maintain par levels and ordering of linen, guest supplies, and cleaning products
Work collaboratively with Engineering and Front Office to ensure timely room turns and guest satisfaction
Monitor labor productivity and ensure departmental expenses are in line with budget
Respond to guest feedback and resolve housekeeping-related service issues
Ensure compliance with safety and sanitation standards and procedures
Support the team by stepping in to assist during high-volume periods or staff shortages
Qualifications
2+ years of supervisory or management experience in hotel housekeeping (preferred in full-service or lifestyle brands)
Excellent communication, organizational, and leadership skills
Strong attention to detail and a commitment to high standards
Proficient in inventory management and scheduling tools. Experience using Hotel Effectiveness and UKG is a plus.
Flexible schedule availability, including weekends and holidays
Ability to walk, bend, lift up to 30 lbs, and be on feet for extended periods
Bilingual (Spanish/English) a plus
What We Offer
Competitive salary and annual bonus eligibility
Medical, dental, and vision insurance
Paid time off, including vacation, sick, and holidays
Discounted hotel stays through Hyatt
A vibrant, inclusive, and supportive work environment
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include a transit stipend and access to our Employee Assistance Program and Fund.