Hospitality Director

• Chick-fil-A Careers
• Dedham
• Hospitality Director

Hospitality Director

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Full-time

High school degree

$23.00 - 26.00 per hour

Position: Hospitality Director

Location: Chick-fil-A Dedham, MA

Job Type: Full-Time

Pay: $23 - $26 /hour

Overview:

Chick-fil-A Dedham is seeking an experienced and passionate Hospitality Director to join our team. This individual will play a key role in enhancing the store's guest experience and ensuring smooth and efficient operations. The mission of the Director of Hospitality is to lead a team dedicated to attentiveness, courtesy, and friendliness, creating a welcoming environment for all guests. This is a full-time position, requiring availability on Saturdays.

Responsibilities:

• Lead and manage hospitality initiatives to ensure exceptional guest experiences.
• Collaborate with the Training Director to train team members to maintain high standards of attentiveness, courtesy, and friendliness.
• Collaborate with the Operator and Senior Leadership to implement strategies aligned with Chick-fil-A's mission and values.
• Ensure daily operations run smoothly and efficiently, maintaining a focus on guest satisfaction.
• Foster a positive and team-oriented environment, motivating staff to perform at their best.
• Monitor service quality, address guest feedback, and implement improvements as needed.
• Uphold Chick-fil-A's procedures and standards, ensuring compliance with food safety and sanitation requirements.

Requirements:

• Proven leadership experience in a hospitality or customer service role.
• Open availability, including Saturdays, to meet the demands of the business.
• Strong communication, leadership, and interpersonal skills.
• Ability to manage multiple priorities and lead a team effectively.

Benefits:

• Competitive pay: $23 - $26 / hour
• Paid time off
• Health, dental, and vision insurance
• 401(k)
• Employee discount
• Paid training
• Scholarship opportunities

Work schedule

• Weekend availability

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee discount
• Paid training

Chick-fil-A - Dedham

140 Providence Hwy, Dedham, MA, 02026

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.