Hospitality Associate

Greet outside callers and clients, manage conference room scheduling, prepare for key client visits, and coordinate client travel arrangements when necessary. Report directly to the Site Manager or Assistant Site Manager, depending on site personnel configuration.

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Hospitality Associate
New York, NY (onsite)
12+Month Contract
M-F (8:00 AM - 5:00 PM)

Overview:

• Work closely with office administration to maintain a professional environment that reflects the customer's culture.

• Greet outside callers and clients, manage conference room scheduling, prepare for key client visits, and coordinate client travel arrangements when necessary.

• Assist with company activities, including parties, group functions, and department meetings.

• Provide general clerical, reception, copying, mail, shipping, receiving, sorting, and distribution support.

• Report directly to the Site Manager or Assistant Site Manager, depending on site personnel configuration.

Responsibilities

• Greet visitors and guests, validate them against the guest list, provide badges, and arrange parking validation as necessary.

• Serve as a company concierge for guests, clients, and staff by providing facility tours and recommendations for hotels, restaurants, and points of interest.

• Coordinate catering for meetings with support staff and caterers.

• Maintain and update company phone and speed dial lists.

• Schedule meeting rooms and ensure conference rooms have the necessary supplies and setup before meetings.

• Assist with audio-visual equipment for meetings.

• Provide backup clerical support to Executive Assistants.

• Assist with other departmental and non-client business activities when required.

• Support daily facility management.

• Create proposals in customer systems and support the print production environment.

• Support executive-level client-facing staff.

• Coordinate vendor procurement for special projects.

• Represent the culture of both the company and the customer as required.

• Assist with incoming and outgoing mail, shipping, receiving, sorting, and distribution.

• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.

• 1 3 years of experience in the field or a related area.

• Previous experience working in a headquarters environment preferred.

• Strong customer service and communication skills.

• Professional demeanor and ability to resolve guest concerns.

• Excellent organizational and coordination skills.

• Good PC skills, including Microsoft Office Suite.

• Strong problem-solving skills.

• Ability to use audio-visual equipment.

• Ability to work independently with minimal supervision.

• Ability to stand and interact with onsite employees, guests, and customers during certain times of the day.

• Ability to lift up to 50 lbs.

• Must successfully complete Fiserv HireRight background clearance. Attestation will be provided after clearance.

Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.