Highlights
Two years experience in healthcare delivery system, provider office, or the insurance industry required. Engage perspective participants in a discussion around program benefits and enrollments for health and wellness services.
Numbers & Facts
| Location | Detroit, MI |
| Industry | Management Consulting Services |
| Salary | $16.39–$19.63 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Description
Our Client, a Health Insurance company, is looking for a Health and Wellness Engagement Assistant for their Detroit, MI location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- Handles member questions regarding group health and wellness solutions and requirements.
- Engage perspective participants in a discussion around program benefits and enrollments for health and wellness services
- Assists with coordination of services with providers
- Handles referrals from providers/members
- Provides navigation/support for member portal interaction
- Schedules initial appointments for members
- Administer member satisfaction surveys
- Assist in the documentation of departmental procedures.
Requirements:
- High School Graduate or GED equivalent required.
- Bachelor's degree in a health care related field is preferred.
- Two years experience in healthcare delivery system, provider office, or the insurance industry required.
- Three to five years work experience in customer service/sales is required.
- Computer skills intermediate/advance is required.
- 2-3 years work experience inbound/outbound call center is preferred.
- Motivational interviewing experience is preferred.
- Experience with working in the CareAdvance platform is preferred.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.