Health and Supplemental Benefits Administrator - Oahu

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the companys foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Applications will be screened based on the information provided; in order to assist us in determining qualifications, please upload a current resume and take some time to update your employment information, certifications, etc. The information will flow over to your profile.

Posting End Date: This position will remain open until filled. Early applications are highly encouraged.

BRIEF POSTING DESCRIPTION:

The P FC COMPENSATION Department of the P VP HUMAN RESOURCES Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional)

JOB FUNCTION:

Administers health, welfare, and supplemental benefit programs, ensuring accurate and compliant execution and effective vendor and internal coordination. Provides operational oversight while supporting plan enhancements and program initiatives in partnership with the Manager, Total Rewards.

ESSENTIAL FUNCTIONS:

• Administers health, welfare, and supplemental benefit plans in accordance with plan documents, company policies, and applicable regulations. Interprets plan provisions and ensures consistent application across participant scenarios, and provides guidance and consultation to employees to support understanding and informed decision‑making.
• Oversees eligibility, enrollment, premium processing, and related transactions performed by vendors and HR Service Center to ensure accuracy and compliance with plan provisions.
• Maintains and enhances administrative processes, controls, and documentation to ensure data integrity, compliance, and effective program operations. Identifies issues and implements corrective actions.
• Manages relationships with insurance carriers, third-party administrators, brokers, and consultants. Monitors vendor performance, resolves escalated issues, and ensures service level expectations are met.
• Partners with the Manager, Total Rewards to support plan changes, vendor strategy, and benefit program enhancements by providing operational insight, analysis, and recommendations. Analyzes benefits and wellness program utilization and trends to identify gaps, assess effectiveness, and inform recommendations for program enhancements or new wellness initiatives.
• Ensures compliance with applicable Federal and State regulations, including ACA, COBRA, HIPAA, and related requirements. Leads and supports internal and external audits, ensuring appropriate controls and documentation are maintained, including SOX compliance.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements

• Thorough knowledge of health, welfare, and supplemental benefit programs, including medical, dental, life, disability, and cafeteria plans.
• Knowledge of applicable Federal and State laws and regulations governing health and welfare programs, including ACA, HIPAA, COBRA, and related compliance standards.
• Knowledge of insurance contracts, plan documents, and administrative practices, including plan interpretation and consistent application.
• Working knowledge of financial and accounting concepts related to benefits administration, including premiums, funding, and cost analysis.
• Working knowledge of systems and tools used in benefits administration, including HR systems, benefits platforms, and data analysis tools.

Skills Requirements

• Ability to work with a variety of individuals, occasionally dealing with sensitive, difficult, or confrontational issues.
• Ability to effectively communicate instructions, procedures, and complex regulations to diverse audiences.
• Excellent presentation skills to conduct and facilitate various benefits programs.
• Strong analytical skills.
• Strong interpersonal skills to effectively handle employee issues and administrative procedures with internal and external resources.
• Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities with minimum supervision.
• Ability to handle confidential information while maintaining strategic focus.
• Ability to meet schedules and deadlines with thorough, accurate, and neat work products.

Experience Requirements

• Minimum 5 years of experience in health and welfare benefits administration, preferably within a large, complex organization.
• Experience administering multiple benefit programs (e.g., medical, dental, life, disability, and supplemental benefits), including support for open enrollment cycles and plan changes.
• Experience supporting regulatory compliance (e.g., ACA, HIPAA, COBRA) and participating in audits or control-related processes.
• Demonstrated experience analyzing benefits data, resolving complex issues, and improving administrative processes, including use of HR systems and benefits administration platforms.

Role: Professional

Number of Vacancies: 1

Location: Honolulu - Oahu

Hiring Range: The hiring range for the Health and Supplemental Benefts Administrator [Req ID 10499] position is $89,100.00 to $113,700.00. The person selected will be placed according to his/her skills and qualifications.

About Hawaiian Electric Companies

Hawaiian Electric Companies provide electricity and services to 95 percent of the states 1.4 million residents. The company is also one of the states leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com.

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification

By submitting an application for the position, candidates:

1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;

2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;

3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;

4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and

5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

EEO Statement Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.

Affiliate Disclaimer

The relationship between Hawaiian Electric and unregulated, energy-related affiliate companies is governed by the Affiliate Transaction Requirements (ATRs) established by the Hawaii Public Utilities Commission (PUC). The ATRs were established with the PUCs Decision and Order No. 35962 issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019, in Docket No. 2018-0065. With Decision and Order No. 42409, issued on March 23, 2026, in Docket No. 2025-0391, the PUC indefinitely suspended certain sections of the ATRs.

The ATRs address many issues related to Hawaiian Electrics interactions and transactions with Affiliates and Affiliate-Related Entities. If youd like more information about these rules/regulations, you can email ATR@hawaiianelectric.com.