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Head of Sales, US SMB, Amazon Business, Amazon Business - NA SMB

Amazon.com Inc

  • Boston, MA
  • 4 days ago

    Highlights

    The ideal candidate will have experience optimizing sales teams, consistently delivering $750MM+ quotas, executing sales strategy and tactics, and developing cross-functional relationships to voice customer feedback to internal stakeholders. The US Head of Sales Manager leads leaders, plans and delivers quota, builds and develops Account Executives, implements prospect acquisition and customer growth campaigns, and fosters voice of customer feedback.

    Numbers & Facts

    LocationBoston, MA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Would you like to join one of Amazon's fastest growing teams, focused on driving digital transformation with businesses and organizations across the US? Do you thrive in a fast-paced, startup environment where collaboration, ability to deal with ambiguity, and a desire to roll up your sleeves is critical? Come join us! The Amazon Business team is dedicated to developing solutions that make it easy for businesses and organizations to buy the products they need to run their businesses.

    We are seeking a Head of US Sales leading our Small and Medium Business (SMB) team (customers with $5-50MM in annual revenue). This role helps define strategy and execute tactical plans to help SMBs reinvent the way they buy supplies for their business. The US Head of Sales Manager leads leaders, plans and delivers quota, builds and develops Account Executives, implements prospect acquisition and customer growth campaigns, and fosters voice of customer feedback. The ideal candidate will have experience optimizing sales teams, consistently delivering $750MM+ quotas, executing sales strategy and tactics, and developing cross-functional relationships to voice customer feedback to internal stakeholders.

    Of note: this leader will manage teams in two locations: a team in the US and a team located in Costa Rica.

    Key job responsibilities

    Roles and Responsibilities

    • While always placing the customer first, lead the team to Deliver Results by executing on weekly, monthly, quarterly, and annual sales targets
    • Develop regional territory plans and report on them regularly
    • Drive prioritized lead generation for the team
    • Lead and inspire a growing organization comprised of Account Executives on customer acquisition and growth in the US
    • Hire and Develop leaders and Account Executives to support continued, "rocket ship" growth
    • Understand and mechanize the inputs and outputs of the business
    • Drive Customer satisfaction across the Customer base with expert account management
    • Partner with Sales Operations, Marketing and others to test, measure, and execute sales programs
    • Partner with Category and Product Management teams to drive pricing and selection improvements
    • Take an Ownership role in the continued build-out and documentation of sales infrastructure
    • Present results in weekly, monthly, and quarterly business review meetings to key internal stakeholders and executives
    • Proven ability to help reps negotiate and close larger deals

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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