Head Clerk Confidential - Special Education Department 2026-2027

Worcester Public Schools

  • Worcester, MA
  • 5 days ago

    Highlights

    Responsible for showing excellent customer service skills including a calm and professional phone manner and the ability to take complete and accurate messages. Responsible for proficiency in the use of Google applications including development and use of Google Sheets, Excel, spreadsheets, graphs, charts, Slides, PowerPoint.

    Numbers & Facts

    LocationWorcester, MA

    Description

    SUBJECT: HEAD CLERK CONFIDENTIAL - SPECIAL EDUCATION DEPARTMENT

    ACCOUNTABILITY OBJECTIVE:

    This position is accountable for performing office work of ordinary difficulty and responsibility calling for care and accuracy in detail and for individual judgment in the application of a standardized routine and compliance with definite instructions or regulations, or to operate a computer in connection with such duties; and to perform related work as required.

    PRINCIPAL RESPONSIBILITIES:(to be included along with other responsibilities)

    1. Responsible for showing excellent customer service skills including a calm and professional phone manner and the ability to take complete and accurate messages.

    2. Responsible for multitasking in a busy office environment where there is a continual need to prioritize.

    3. Responsible for proficiency in the use of Google applications including development and use of Google Sheets, Excel, spreadsheets, graphs, charts, Slides, PowerPoint.

    4. Responsible for performing basic arithmetical computations in tabulating data and in keeping basic accounts.

    5. Responsible for sorting and filing letters, reports, and memoranda according to the prescribed method.

    6. Responsible for acting as a highly confidential receptionist, and routing visitors to the proper office or employee.

    7. Responsible for being able to operate any common office machines.

    8. Responsible for assuring equal educational opportunity to all individuals regardless of race, color, gender, age, marital status, religion, natural origin, sexual orientation, homelessness, or disability.

    9. Responsible for assuring equal educational opportunity to all individuals regardless of race, color, gender, age, marital status, religion, natural origin, sexual orientation, homelessness, or disability.

    10. Performance of other job-related duties as assigned.

    11. Knowledge of budget accounts, Workday, and AESOP management.

    PREFERRED QUALIFICATIONS:

    1. Ability to speak Albanian, Arabic, Nepali, Portuguese, Spanish, Vietnamese or an African Language.

    2. Experience working with Special Education compliance and confidential requirements and procedures

    WORK YEAR: This is a 52 week work year

    WORK DAY: 8:30a.m. - 4:30 p.m.

    SALARY: Appropriate step on the Administrative Secretaries Salary Schedule

    TO APPLY: Any person interested in these positions must submit an application on-line with licensure information, and answer all questions by logging into https://teamonline.org See District Information/Internal Staff Postings.

    This deadline date does not preclude further advertisement or recruitment

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