Summary
If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.
Job Description
If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.
Role Mission
As a Gucci Senior Client Advisor, you will assist the Store Director/Regional Director in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.
You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Senior Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.
Key Accountabilities
Team
• Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader; • Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals; • Assist in the development and growth within your team; • Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.
Client
• Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs; • Demonstrates an excellent knowledge of the products as well as Gucci history and heritage; • Attract new clients by being a Brand Ambassador through networking within the community; • Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.
Operations
• Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break; • Contribute to upholding the visual display of all products in accordance with Gucci visual standards; • Support the daily operations of the store when management is not present; • First point of contact should a difficult client issue arise.
Key Requirements
Sales management experience in retail, luxury retail, or service-related industry preferred; Bachelor's Degree in a related field is preferred; Proven ability to drive positive customer experiences that build loyalty and deliver measurable results; Ability to manage competing priorities in a fast-paced environment; Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook; Industry awareness and strong business acumen; Strong verbal and written communication skills and excellent organizational skills; Passion for the Fashion Industry; Flexibility to work a retail schedule which will include evenings, weekends, and holidays.
Salary Range
For individuals assigned and/or hired to work in Boston, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.
A reasonable estimate of the current base salary range is $21.00 to $22,00.
EOE M/D/F/V
Full time
Northern America
United States of America
Job Type
Regular
Start Date
2026-03-15
Schedule
Full time
Organization
Gucci America Inc.