Group Product Manager, Growth & CRM

At Playlist, lifes richest moments happen when people step away from screens to move, connect, explore, and play. Were building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technologys role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if youre passionate about enhancing wellness through technology.

The Team

The fitness and wellness industry is built on consistency and transformation, but its challenged by high churn due to seasonality and the ebb and flow of human motivation. At Playlist, were building the Motivation Engine for this industry. Our goal is to help businesses seamlessly attract new clients, convert them through high-value trials, and turn them into lifelong advocates. Were looking for a Group Product Manager to lead the charge in evolving our current point solutions - messaging automation, AI chatbots, and sales pipeline tools - into a single unified world-class CRM.

The Role and Responsibilities

This is a player-coach position designed for a leader who loves the craft of product management as much as the art of people leadership. You will be responsible for both the high-level strategy of our growth ecosystem and the hands-on execution of our next-generation CRM.

Team Leadership Coach

• Lead, inspire, and mentor a team of 3 Product Managers.
• Hold a high bar, help them think bigger, push their creative boundaries, and navigate complex product challenges to improve our existing automation and sales tools.

Product Execution Player

• Directly lead a dedicated squad to envision, build, and launch a unified CRM.
• Youll take three separate solutions and weave them into a seamless experience that drives client retention.

GTM Collaboration

• Partner closely with Go-To-Market teams to package, price, and position the CRM solution for maximum market impact.

Cross-Functional Integration

• Work with other product and platform teams to ensure the CRM is deeply integrated into the broader Playlist ecosystem, creating a frictionless experience for both business owners and their clients.

Who You Are

An Experienced Builder

• 7 years of experience as a hands-on PM with a proven track record of shipping impactful products from 0 to 1 and scaling them.
• A Proven Leader
• At least 3 years of experience managing Senior PMs. You know how to grow talent, delegate effectively, and maintain a high bar for excellence.
• A Growth Expert
• Deep understanding of client growth lifecycles and marketing systems. You understand the leaky bucket problem and have diverse examples of how youve creatively improved the funnel or built tools and platforms to enable within successful Consumer or B2B companies.
• A Clear Thinker and Collaborator
• You can analyze complex situations, generate nuanced strategic plans, and think end-to-end - from customer opportunity to product design and architecture to distribution and revenue. You have excellent written and verbal communication and operate collaboratively.
• AI-Forward Plus
• Hands-on experience integrating Generative AI into products to solve real-world user problems.

Pay Transparency

Its Playlists intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlists compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $175,000 to $210,000. The total compensation package for this position may also include performance bonus, benefits, and/or other applicable incentive compensation plans.

Have We Piqued Your Curiosity?

Sound like the role for you? Wed love to hear from you. Even if youre not 100% sure about potential fit, we still encourage you to apply. Were looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities, and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls, and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States, then by submitting your application, you confirm that you have read, understood, agree, and - where applicable - grant your prior, free-informed, and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice, as applicable.

Note: This description outlines key responsibilities but is not intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.