Group Account Director, Growth

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About the Role

The Group Account Director serves as the executive lead for one of our most strategically important global client relationships. Sitting at the intersection of enterprise partnership, commercial growth, operational leadership, and creative excellence, this high-impact role is responsible for shaping and delivering the account’s long-term growth strategy.

You will deepen senior client relationships, expand our footprint across business units and capabilities, and identify untapped commercial opportunities that drive sustainable revenue and profitability. Working closely with clients, agency partners, and cross-functional leaders, you will pioneer strategic programs, scale integrated teams, and ensure we consistently deliver innovative, high-quality work.

This opportunity is ideal for an entrepreneurial, growth-minded leader with the industry expertise, executive presence, and collaborative instincts to turn opportunity into action. If you have a proven track record of unlocking organic growth, driving profitability, building trusted client partnerships, and delivering transformative work, let’s connect.

Responsibilities:

• Drive Account Expansion & Revenue Growth: Proactively identify, pitch, and capture net-new organic growth opportunities within the client organization, transforming existing projects into large-scale, long-term strategic programs.
• Strategic Client Partnership: Build and sustain high-level relationships with senior executives, becoming the client's trusted strategic marketing partner. Establish a rigorous operational cadence, leading routine client performance reviews, reporting, and impactful Quarterly Business Reviews (QBRs) to demonstrate ongoing value and align on future business objectives.

• Financial Ownership & Profitability: Command accountability for the account's overall financial health, driving revenue optimization, maximizing profitability margins, and scaling client investments.
• Lead High-Impact Pitches & Proposals: Spearhead internal and external new business initiatives, crafting high-conversion proposals, commercial strategies, and pitching innovative digital solutions spanning platforms, video, email, events, and emerging tech.
• Team Scaling & Leadership: Mentor, manage, and scale a high-performing account team, instilling a commercial mindset and empowering direct reports to drive growth within their respective sub-accounts.
• Operational & Delivery Excellence: Partner with cross-functional global offices to ensure high-velocity, top-tier project execution that meets aggressive timeline, budget, and quality benchmarks.
• Data-Driven Innovation: Leverage data, analytics, and business intelligence to continuously optimize active programs, ensuring measurable ROI and business impact for the client.
• Develop Impact Case Studies: Synthesize complex data and creative successes into compelling case studies that showcase Monks' contribution to the client's commercial success, leveraging these insights to unlock further budgets.
• Promote Cross-Collaboration: Share brand insights, localized strategies, and commercial best practices with Monks hubs to ensure global alignment and standardized excellence.
• Cultivate High EQ & Collaborative Culture: Lead with high emotional intelligence, fostering empathy, constructive feedback loops, and alignment across diverse, cross-cultural teams.

About You

The essentials:

• 12+ years of agency or client-side marketing experience, with a proven track record of managing large-scale portfolios and delivering revenue growth year-over-year.
• Deep expertise in writing large-scale, winning commercial proposals and pitching technical, creative, and strategic solutions.
• A demonstrable passion for business development and enterprise account growth, with the ability to translate new opportunities and overarching strategies into scalable digital marketing programs that achieve key business objectives.
• Excellent verbal and written communication skills, with the ability to engage, persuade, and command the room during executive-level presentations. 
• Proven ability to guide, develop, and scale high-performing, cross-functional teams while keeping client satisfaction metrics exceptionally high.
• A tech-forward mindset with a strong foundation in AI literacy. You maintain an openness and active willingness to innovate, leverage emerging technologies, collaborate across disciplines, and optimize both creative and operational workflows.
• Strong proficiency in analytics and performance metrics to validate growth and optimize client programs.

#LI-KW1 #LI-Hybrid

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission. 

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

About Monks 

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.