Green — Benefits Call Center Operations Manager

Consulting

Benefits Call Center Operations Manager

Role Snapshot

Project Status: Green - Open - Accepting Applications

Deadline for Submission: December 31, 2026 at 6:00 PM Eastern Time

Rate: Estimated 30-70 USD / Hour based on role, experience, and final project requirements

Client / Source: San Francisco Health Service System

Department: Operations and Logistics

Reports To: Director of Consulting Services

Location: San Francisco, California, United States

Travel: As required by project scope

Type: Contract / Project-Based Opportunity

About FuntoNetwork

At FuntoNetwork, we connect experienced consultants with upcoming project opportunities through a mobile-first platform built for discovery, review, application submission, payment tracking, and consultant support.

The Opportunity

FuntoNetwork is seeking a Benefits Call Center Operations Manager for upcoming project opportunity: San Francisco Health Service System.

Core Responsibilities

• Deliver the role-specific work described in this posting for the associated RFP.
• Coordinate assigned evidence, estimates, availability, and technical inputs with the FuntoNetwork proposal team.
• Maintain accurate, timely work products aligned to the client requirements and submission schedule.
• Baseline the work package, deliverables, resources, dependencies, milestones, acceptance criteria, and reporting calendar.
• Coordinate client decisions and cross-workstream handoffs and maintain the integrated schedule, action register, and accountable owners.
• Trace assigned work to the RFP scope, requirement or RTM row, deliverable, dependency, acceptance criterion, schedule milestone, and supporting evidence.
• Review official solicitation materials and addenda affecting this workstream; document assumptions, open items, exclusions, risks, and required client decisions.
• Prepare role-specific technical inputs, work products, estimates, implementation details, quality records, and proposal or post-award delivery evidence.
• Coordinate interfaces and handoffs with project management, business analysis, technical, field, quality, compliance, training, and operations workstreams.
• Maintain status, issue, decision, change, and evidence records and escalate blockers before they affect submission or delivery readiness.

What You Bring

• A current resume or professional profile showing experience directly relevant to Benefits Call Center Operations Manager - San Francisco Health Service System.
• Examples of comparable work, outcomes, deliverables, and the tools or methods you personally used.
• Copies or verifiable details for any license, certification, education, clearance, or training expressly required by the role or solicitation; do not claim credentials that cannot be documented.
• Your availability, work location, travel or onsite capacity, rate expectations, and any schedule constraints before the submission deadline.
• Accurate disclosure of conflicts, employment or subcontracting restrictions, and authorization to submit your qualifications for this opportunity.

RFP Status & Award Center

View the contextual FuntoNetwork RFP Status & Award Center

How to Apply

Apply with your resume, relevant project history, credentials, availability, and role-specific work samples or evidence.

View the FuntoNetwork hiring process

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Optional Self-Interview for This Role

You may request an optional paid FuntoNetwork self-interview. This assessment does not guarantee placement, submission, interview, selection, or award.

Request a Self-Interview for This Role

Contact

Samuel Andoh | Account Manager

Email: samuel.andoh@funtonetwork.com

Website: www.funtonetwork.com

FuntoNetwork is an equal opportunity platform.