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Grafana SME (Grafana Integrator + Grafana Report Developer)

Iconma

  • Remote, NY
  • 5 days ago
  • Remote
  • $16–$57.14 Per Hour

Highlights

Requirements: Strong communication and interpersonal skills with the ability to work effectively with infrastructure, application, DevOps, cloud, security, database, and business teams. Build automated Grafana reports (PDF, CSV, scheduled reports) for business and operational stakeholders.

Numbers & Facts

LocationRemote, NY (
Remote
)
IndustryManagement Consulting Services
Salary$16–$57.14 Per Hour
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttps://www.iconma.com/

Description

Our Client, an IT Services and Consultant company, is looking for a Grafana SME (Grafana Integrator + Grafana Report Developer) for their Remote location.
 
Responsibilities:

  • Develop reusable dashboard templates, variables, and panel libraries.
  • Build automated Grafana reports (PDF, CSV, scheduled reports) for business and operational stakeholders.
  • Configure role-based access control (RBAC), folders, organizations, and dashboard permissions.
  • Integrate Grafana with enterprise authentication mechanisms (LDAP, Active Directory, OAuth, SAML, Azure AD).
  • Develop alerts, notification channels, and escalation workflows.
  • Create custom queries using SQL, PromQL, LogQL, and Elasticsearch Query DSL.
  • Optimize dashboard performance and data retrieval efficiency.
  • Automate Grafana deployment using Infrastructure as Code (Terraform, Ansible, Helm, Kubernetes).
  • Troubleshoot dashboard, plugin, datasource, and performance issues.
  • Work closely with DevOps, Platform Engineering, Cloud, Security, and Application teams.
  • Maintain documentation, standards, and dashboard governance.
 
Requirements:
  • Strong communication and interpersonal skills with the ability to work effectively with infrastructure, application, DevOps, cloud, security, database, and business teams.
  • Strong analytical and problem-solving skills with the ability to troubleshoot complex dashboard, integration, data, and performance issues.
  • Ability to understand business and operational requirements and translate them into effective monitoring dashboards and actionable reports.
  • Strong stakeholder management skills, including the ability to communicate technical concepts to both technical and non-technical audiences.
  • Collaborative team player with the ability to work across multiple teams, geographies, and organizational functions.
  • Strong ownership and accountability for deliverables, production issues, dashboard quality, and reporting accuracy.
  • Ability to prioritize multiple tasks, manage deadlines, and work effectively in a fast-paced enterprise environment.
  • Proactive approach to identifying monitoring gaps, improving dashboard usability, and recommending automation and process improvements.
  • Strong documentation and knowledge-sharing skills, including creation of technical standards, operational procedures, and user guides.
  • Ability to conduct knowledge-transfer sessions and mentor junior team members on Grafana, dashboard development, reporting, and monitoring best practices.
  • Strong attention to detail, particularly around data accuracy, dashboard consistency, access controls, and report quality.
  • Comfortable working independently in a remote environment while maintaining effective communication and collaboration with distributed teams.
 
Why Should You Apply?

Benefits

401K, Employee Referral Program, Life Insurance

About Company

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

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