General Procurement Manager, AMS

Team Introduction:

The Procurement Team plays a critical role in the business by managing the strategic design and execution of end-to-end processes for acquiring goods and services sustainably and in compliance with business standards. We oversee sourcing and onboarding vendors, optimizing key company systems and processes, maintaining a strategic outlook on procurement activities, and ensuring all contracts meet legal, project, and business requirements.

Responsibilities:

We are seeking a dynamic and versatile Procurement Manager to support a wide range of General Services categories, including but not limited to Construction, Facility Management, Catering, Physical Security, HR Services, and Customized Goods. This role will serve as a key business partner, collaborating with internal stakeholders to manage procurement processes, drive efficiencies, and deliver cost-effective solutions across TikToks rapidly growing operations.

In this role, you will perform the following functions:

• Category Management: Develop and implement category strategies for various General Services areas, ensuring alignment with business goals and operational requirements. • Vendor Sourcing and Management: Identify, onboard, and manage vendors to build a qualified supplier pool. Lead sourcing initiatives, including RFX, contract negotiation, and partnership management. • Stakeholder Collaboration: Act as a trusted advisor to business units such as Facilities, Security, Food Services and Real Estate, fostering constructive relationships and a deep understanding of their needs. • Program Standardization: Lead efforts to develop standardized procurement programs across regions to optimize costs, improve lead times, and enhance operational consistency. • Procurement Operations: Manage end-to-end procurement processes, including contract execution, tracking project deliverables, and ensuring compliance with TikTok's policies and standards. • Cross-Regional Coordination: Collaborate with global and regional partners to identify best practices, align strategies, and determine when initiatives should expand globally. • Risk Management: Conduct risk assessments and monitor supplier performance to ensure reliability, mitigate disruptions, and align with business goals.

Minimum Qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
• 5+ years of experience in procurement within indirect categories.
• Strategic Thinking: Ability to develop category intelligence, analyze supply markets, and create data-driven procurement strategies.
• Collaboration Skills: Proven ability to work with cross-functional teams, navigate ambiguity, and build strong relationships with stakeholders and suppliers.
• Communication Excellence: Strong communication skills, with the ability to translate complex customer needs into actionable procurement plans.
• Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills.

Preferred Qualifications:

• Master's degree in Supply Chain Management, Business Administration, or a related field.
• Experience in sourcing and managing General Services categories (e.g., Construction, Facility Management, Catering, Physical Security, HR Services, and Customized Goods).
• Global Perspective: Familiarity with global procurement practices and the ability to provide region-specific recommendations.
• Relevant certifications (e.g., CPSM, CIPS).