Can you spot a flaw and make it disappear?
Picture this: a dining table arrives with a top scratch, a sofa shows a small corner crush, and a recliner’s mechanism won’t engage. As Ashley’s Distribution Center Product Technician, you decide the smartest path forward — a minor surface blend, a corner rebuild, a parts swap, or a full upholstery mechanism replacement — and return each piece to like-new condition while following our standard operating procedures.
NOW OFFERING ON DEMAND PAY
What sets this role apart
- Restore case goods and tables with precise minor surface repairs.
- Deliver solid color paper/side refinishes that match factory quality.
- Rebuild small corner damages with strong, clean results.
- Set up and use a spray booth confidently and safely.
- Tackle advance replacement part repairs to keep products moving.
- Communicate tool/part/hardware maintenance needs and keep a tidy, efficient shop.
- Inspect damaged products and determine if they can be repaired to like-new condition.
- Share touch-up techniques with warehouse personnel during inspections.
- Document trends in reoccurring damages and act on them.
- Notify the Guest Response Team and DC Manager when specific items show repeated issues.
- Complete upholstery repair, including mechanism replacement on motion furniture.
- Assist fellow technicians and be a strong team player.
- Report accurately when a repair is not feasible.
- Assess each damage to determine the most efficient repair method.
- Identify damage, loss, or surplus of goods/materials in the warehouse.
- Live the Company’s Core and Growth Values.
- Work Assignment Retail Distribution Center Product Technician
- Follow OSHA and company safety rules without compromise.
Grow your craft here
We invest in people who take pride in their workmanship.
- High School Diploma.
- At least 1 year of practical furniture repair experience across upholstery, leather, and wood refinishing.
- Strong communicator; comfortable collaborating across teams.
- Self-managed with excellent time organization.
- Working knowledge of MS Office and the ability to learn in-house software.
- Valid Driver’s License.
Physical expectations
- Close, distance, color, and peripheral vision; depth perception; ability to adjust focus to read reports and view computer screens.
- Hear and understand speech; communicate clearly so others understand you.
- Capable of extended periods of sitting.
- Perform repetitive tasks with both hands (keyboarding, handwriting, office/POS, handheld equipment).
- Stand and move about on foot for extended periods.
- Bend, squat, stoop, kneel, crouch, and reach at or above shoulder height.
- Lift and carry up to 50 pounds solo; more with assistance.
- Work primarily in a warehouse; occasionally at new retail locations under construction.
- Potential exposure to oil, latex, spray paint, household chemicals, biological odors, and household dusts; moderate office noise.
- Follow safe work practices; perform other duties as assigned.
Rewards & support
- Competitive Pay
- Generous Paid Time Off (PTO)
- Opportunity for advancement
- Medical, Dental, Vision, & Retirement Benefits
- 401k Plan
- Employee Purchase Discounts of 30% or more
Equal Opportunity
Ashley is an Equal Opportunity Employer. Ashley does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.