Now Hiring: Office Assistant
Hours: Monday–Friday | 12:00 PM – 8:00 PM
Are you the type of person who thrives on organization, communication, and helping others succeed? Do you take pride in following through, paying attention to details, and supporting both clients and caregivers? If so, we may be looking for you.
Assisting Hands Cary - Home Care is seeking an exceptional Office Assistant to join our growing team. We are looking for a reliable, proactive team member who can help support our caregivers, clients, and office operations while maintaining the high standards our company is known for.
What Makes This Position Different?
We are looking for someone who can take ownership of tasks from start to finish. This role requires excellent communication skills, strong organizational abilities, be able to multi-task, and a willingness to step in wherever needed to support the team.
Because we are a home care company, caregiving experience is strongly preferred. There may be times when office staff are needed to assist with client shifts to ensure continuity of care. We believe in leading by example and supporting our caregivers and clients when they need us most.
Responsibilities
- Serve as a primary point of contact for caregivers, clients, families, and referral partners.
- Communicate professionally and effectively by phone, email, and text.
- Take detailed and accurate notes and maintain thorough documentation.
- Assist with caregiver recruitment from application through onboarding.
- Review applications, verify credentials, references, certifications, and required documentation.
- File paperwork and maintain organized employee and client records.
- Follow up on outstanding documentation and compliance requirements.
- Assist with scheduling and caregiver support.
- Help solve problems and communicate solutions clearly.
- Complete administrative tasks accurately and efficiently.
- Support the office team with special projects and daily operations.
- Must be willing to step in and assist with client care when needed.
Qualifications
- Excellent verbal and written communication skills.
- Strong attention to detail and note-taking abilities.
- Ability to multitask and stay organized in a fast-paced environment.
- Previous office, administrative, recruiting, scheduling, or customer service experience preferred.
- Caregiving experience strongly preferred.
- Comfortable learning software systems and managing electronic records.
- Ability to work independently and take initiative.
- Reliable, dependable, and committed to following through.
The Ideal Candidate - Our ideal candidate is someone who:
- Communicates exceptionally well.
- Notices the details others miss.
- Takes ownership of their work.
- Is willing to help wherever needed.
- Can handle sensitive information professionally.
- Understands the importance of supporting both caregivers and clients.
- Brings solutions, not excuses.
- Wants to be part of a team that truly makes a difference.
- Wants to grow with our company
Why Join Assisting Hands?
At Assisting Hands Cary, we believe our caregivers and clients deserve outstanding support. The person in this role plays a critical part in making that happen every day. If you are organized, compassionate, dependable, and ready to become an essential member of our team, we would love to hear from you.
About Assisting Hands Home Care
Assisting Hands®️ Home Care provides compassionate, dependable in-home care that helps individuals remain safe, independent, and comfortable in their own homes. Our care is rooted in dignity, respect, and personalized support, allowing clients to maintain their quality of life where they feel happiest.
Assisting Hands®️ Home Care is known for its high standards and commitment to excellence. Our caregivers are reliable, compassionate, and dedicated to providing care that builds trust and makes a meaningful difference in the lives of those we serve.