Highlights
Responsibilities: The Front Office Application Support Analyst will join the Global Derivatives Support team and provide front-office application support to derivatives traders across the Commodities, Equity, and Rates desks. Requirements: What does the LOB do: The LOB provides derivative application support - The team supports users across New York, Toronto, London, and APAC using a global support model.
Numbers & Facts
| Location | Madison, NY |
| Industry | Management Consulting Services |
| Salary | $43.52–$47.51 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Description
Our client, a Commerical Banking company, is looking for a Front Office Application Support Analyst for their New York, NY location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- The Front Office Application Support Analyst will join the Global Derivatives Support team and provide front-office application support to derivatives traders across the Commodities, Equity, and Rates desks.
- The role operates within a global follow-the-sun support model.
- Provide L2/L3 production support to desk traders, resolving incidents within agreed service-level targets.
- Configure monitoring and track Start of Day, intraday, and End of Day processes.
- Investigate and resolve batch job failures and downstream data-feed issues.
- Analyze straight-through processing (STP) breaks, market data issues, and reference data discrepancies.
- Raise and manage Jira tickets, partnering with Development and Business Analysis teams to drive fixes through resolution.
- Support application releases and maintain accurate Confluence documentation.
Requirements:
- What does the LOB do: The LOB provides derivative application support - The team supports users across New York, Toronto, London, and APAC using a global support model.
- How many years of experience: 3+ years
- Hands-on experience configuring and supporting ITRS Geneos and automation skills (ex. Python) – 3+ years
- Strong SQL skills, including writing queries to investigate and troubleshoot data issues – 3+ years
- Production or application support experience within finance or capital markets – 3+ years
- Experience with AutoSys or another enterprise job scheduler – 3+ years
- Understanding of the trade lifecycle and straight-through processing (STP) – 3+ years
- Front-office trading support experience.
- Knowledge of derivatives across commodities, equity, or rates.
- Experience with Murex, OpenLink Endur, or a comparable trading and risk management platform.
- Strong written and verbal communication skills.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.